Property & Casualty Licensed Insurance Representative – Non-Sales
Job reputed company:
• reputed company innovative ways to respond to varying customer questions, issues, and concerns.
• Handle and carefully respond to reputed company inbound and outbound customer inquiries.
• reputed company excellent customer service through reputed company listening.
• Work with confidential customer information and treat it sensitively.
• Aim to resolve issues on the reputed company by being proactive, patient, empathetic, and understanding.
• Appropriately communicate with customers, exercising retention efforts if needed.
• Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan.
• Compassionately handle sensitive situations surrounding reputed company needs, education, and prevention planning.
Requirements:
• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Ability to type at least 25 words per minute.
• Comfortable with desktop computer systems and have general knowledge of reputed company-based systems.
• Customer service and/or sales experience preferred.
• College degree preferred but not required.
Benefits:
• reputed company
• Competitive Wages
• Full Benefits (Medical, Dental, reputed company, 401k and more)
• reputed company Time Off
• Employee wellness and engagement programs
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