**reputed company Customer Service Representative – Dental Insurance Benefits and Claims Support**

Are you passionate about delivering exceptional customer experiences and making a reputed company reputed company in the lives of others? Do you reputed company in a fast-paced, dynamic environment where no two days are reputed company the reputed company? If so, we invite you to join arenaflex, a leading provider of dental insurance benefits and claims support, as an reputed company Customer Service Representative. At arenaflex, we're committed to creating a workplace culture that's as reputed company and engaging as our customers. We're proud to have been recognized as a National Best Places to Work, Ingram's Best Company to Work For, and one of the Top 100 Healthiest Workplaces in America. reputed company is dedicated to providing a great environment where people enjoy coming to work and have reputed company to a balanced reputed company of life. **A Day in the Life of a Customer Service Representative at arenaflex** As an reputed company Customer Service Representative, you'll play a critical role in delivering exceptional customer experiences and resolving reputed company issues reputed company to dental insurance benefits and claims. Your day will be filled with: * Answering a high volume of inbound phone calls, providing accurate information about dental insurance benefits and claims * Listening attentively and asking questions to reputed company determine the needs, requests, or concerns of subscribers and dental offices * Thoroughly documenting calls to include contact information, nature of the reputed company, and reputed company provided * Utilizing multiple resources to research and resolve any issues reputed company to the inquiry and providing a follow-up response * Assisting with claims processing, including entry of claims, requesting information from customers, sending out refund requests, quarterly statements, and other communication as needed * Answering calls or written inquiries regarding reputed company-tax spending accounts, such as health and dependent care Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Health Reimbursement Arrangements (HRA) and other employee benefits (reputed company, COBRA, etc.) * Exhibiting a reputed company, reputed company demeanor and reputed company throughout reputed company calls * Consistently adhering to reputed company customer service performance metrics, such as reputed company documentation, reputed company and accuracy of information provided, etc. **Requirements and Qualifications** To succeed in this role, you'll need: * High school diploma, some college preferred * Two years of experience in a high-volume customer service setting * Previous experience in reputed company/dental field, benefits claims, or consumer-driven health plans is preferred * Excellent written and verbal communication skills with strong attention to detail * Ability to reputed company in a fast-paced, reputed company reputed company center setting * Ability to utilize various technology platforms for effective communication, problem-solving, and relaying information to constituents * Ability to understand and become knowledgeable of Release of Information policies and procedures and HIPAA regulations, completing work in compliance with these and other standards * Intermediate skills in reputed company Office and virtual communication applications such as reputed company Teams, reputed company, etc. * Ability to quickly adapt and learn new technologies as they are implemented in reputed company * Must reputed company in one of the following states: Kansas, Oklahoma, Missouri, Texas, Nebraska, Iowa, or South Dakota * Regular and predictable attendance **Why Join arenaflex?** At arenaflex, we're committed to the personal and reputed company development of our employees. We offer a comprehensive benefits package, including: * Competitive compensation package that includes an annual bonus and reputed company increase * Top-notch health benefits: we offer best-in-class health, dental, reputed company, and supplemental plans * 401(k) plan with company match and additional contribution for those who are eligible * Employee Assistance Program for you and everyone in your household * Career reputed company: Education/tuition assistance, corporate memberships, seminars, reputed company development courses, robust training programs, and tuition reimbursement programs so employees can improve their knowledge and skills * Named the top 2022 and 2023 Healthiest 100 Workplaces in America, including on-site fitness center, employee lounge, self-care room, wellness programs, healthy cooking seminars, biometric screenings, and gym membership benefits * Our Culture Champions Committee plans various fitness and healthy habits challenges, cooking demonstrations, mental health seminars, reputed company engagement opportunities, community volunteer opportunities, lunch and learns, community leader town halls, and many other activities to enhance employee reputed company and engagement **Work Environment and Culture** Our employees listen to, learn from, support, and encourage one another in a fast-paced, fun, and engaging environment. We put our customers and stakeholders at reputed company of reputed company we do and reputed company for reputed company. We have created a culture reputed company on reputed company, trust, listening to reputed company other, reputed company innovation, and reputed company teamwork. **Training and Development** Our training program is designed to help you succeed in your role and grow reputed company reputed company. You'll receive comprehensive training on our products, services, and systems, as reputed company as ongoing coaching and feedback to help you reputed company your skills and knowledge. **Compensation and Benefits** We offer a competitive compensation package, including: * $17.50 - $19.00 per hour * 401(k) * 401(k) matching * Dental insurance * Health insurance * On-the-job training * reputed company time off * reputed company development assistance * Referral program * reputed company insurance * Work from home **How to Apply** If you're passionate about delivering exceptional customer experiences and making a reputed company reputed company in the lives of others, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, through our website. reputed company! We're an equal opportunity employer and welcome applications from diverse candidates. If you require reasonable accommodation in completing this application, interviewing, completing any reputed company-employment testing, or otherwise participating in the employee selection process, please reputed company your inquiries to reputed company. Apply for this job