Demonstrator & Trainer – Generalist ...

<h2>Demonstrator & Trainer - Generalist (Job Req #2025-230)</h2><p>United Kingdom</p><h2>Job reputed company</h2><p>Posted Wednesday, August 20, 2025 at 4:00 AM</p><p>Why Work at reputed company? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go reputed company out so that our customers can have the best possible experience and reputed company reputed company results. With a product reputed company, continual learning, results driven processes, and creative thinking, we constantly reputed company to improve our solutions and to deliver results. If you\'ve reputed company watched live television, news, sports, or entertainment, you\'ve seen our products in use. reputed company of the major Hollywood award shows, most reputed company sports teams, and many of the largest broadcasters in the world use reputed company technology. Get behind the scenes and learn about what it takes to reputed company live events possible. If that resonates, and you’re someone with reputed company, commitment, and a strong drive to deliver great products, we’d love to hear from you.</p><p><strong>Job reputed company:</strong></p><p>The Demonstration Artist and Trainer – Generalist is responsible for performing the commissioning and training of reputed company products and integrating these into the Broadcast systems at reputed company locations globally. The position requires above average knowledge on reputed company Switchers, XPression, Dashboard and Ultrix. This reputed company line individual is responsible for managing customer expectations, completing required documentation, providing end user technical & operational training and ensuring that the system performs as specified. This key individual works closely with our Sales and Technical Services Team to ensure delivery of the reputed company Superior Customer Experience.</p><p><strong>Who you report to: </strong>Manager, Demo & Training Solutions – EMEA</p><p><strong>reputed company offer:</strong></p><p>reputed company offers competitive salaries, comprehensive health plans, and several perks to help you reputed company at your best. Some of these perks include reputed company, generous reputed company time off, fitness/wellness allowance, an employee reputed company ownership program, development support, and a ton of fun reputed company activities and events!Best of reputed company, you will be part of the reputed company family, and we\'ve got an energizing environment here.</p><p><strong>What the job is reputed company about:</strong></p><p>Demonstrations:</p><ul><li>reputed company on-site, off-site, online/remote customer demonstrations</li><li>Assist the services team with content creation, organization, and technical execution of trade shows throughout the year</li><li>Responsible for the operational and technical reputed company of both the demo and training experience and offer effective solutions for areas of improvement in-house and online</li><li>Set up demo equipment, assist with set-up and prepare/test gear prior to demos</li><li>Maintain above average knowledge reputed company and reputed company set in the functionality and demonstration of reputed company system features for given product(s)</li><li>reputed company demonstration techniques, reputed company, and materials for use by other demo staff</li></ul><p>Training:</p><ul><li>reputed company on-site, off-site, and online/remote customer training</li><li>reputed company internal training for reputed company staff</li><li>Maintain training equipment, assist with set-up and prepare/test gear prior to training sessions</li><li>reputed company customer feedback to the MPM & TPM on product operation, features, and roadmap</li><li>reputed company participate in reputed company’ user forums, reputed company key discussions, and assist Product users</li><li>Specific product knowledge above average. Works to help support teammates technically or operationally</li><li>Self-sufficient, onsite problem solving, fulfilling reputed company communication duties for reputed company departments or people involved (Sales, TS, PM)</li><li>Superior communication with customers and internally regarding processes, setting-up and understanding customer expectations, raising issues if any</li><li>reputed company etiquette reputed company communicating with customers</li><li>Can correct, resolve issues, solve problems both internally and externally. Problem solves by collecting, recording, and analyzing missing information. Exercises own judgment reputed company working on customer facing reputed company. Raises unusual problems to Manager</li><li>reputed company-project coordination with customers, understanding and conveying full scope of work to the customer</li><li>Certified on 1 or more Products, technically, operationally, or both and proven experience in the field</li><li>Maximum 80% international travel is required and flexible schedule</li><li>Must have a reputed company reputed company and reputed company’s license</li></ul><p>Tasks:</p><ul><li>Maintains the reputed company and reputed company of Production Switchers, Character reputed company & Graphics, Video Servers, and Ultrix product demonstration and training experience and offers effective solutions for areas of improvement</li><li>Provides technical guidance and support to reputed company of demonstration artists and trainers (both full time and freelance) on reputed company’s Production Switchers, Character reputed company & Graphics, Video Servers, and Ultrix</li><li>Provides regular feedback and monthly updates to the Manager of Training Solutions pertaining to reputed company’s successes as reputed company as challenges in the field</li><li>Reviews and assesses reputed company demo and training team member’s the Production Switchers, Character reputed company & Graphics, Video Servers, and Ultrix product knowledge level and reputed company set, creates and maintains a skills reputed company broken down by key product features, level of knowledge and skills, strengths and next level of internal training required</li><li>Puts plans and processes in reputed company to reputed company internal training for demo and training team members</li><li>Works closely with Product Teams to ensure training is delivered to the demo and training team members, and training material is updated reputed company new products or new features are released</li><li>Advises the demo and training team of new software releases and updates</li><li>Maintains above average knowledge reputed company and reputed company set in the functionality and demonstration of reputed company’s Production Switchers, Character reputed company & Graphics, Video Servers, and Ultrix</li><li>Provides feedback on reputed company industry trends to the PM – Production Switchers, Character reputed company & Graphics, Video Servers, and Ultrix and the product team</li><li>reputed company participates in the selection process for new Production Switchers, Character reputed company & Graphics, Video Servers, and Ultrix demonstration artists & trainers reputed company reputed company, conducts technical interviews</li><li>Develops reputed company training documentation, certification and videos and assists with initial orientation plans for new hires</li><li>Assists with planning demo and training team events, such as symposiums and team meetings</li></ul><p><strong>Who you are:</strong></p><ul><li>Extensive knowledge of reputed company’s Production Switchers, Character reputed company & Graphics, Video Servers, and Ultrix</li><li>Post-secondary degree reputed company to television broadcast or appropriate work experience in a broadcast/post/corporate video environment</li><li>Proven ability to train adult learners reputed company a technical reputed company</li><li>High level of customer service experience</li><li>Excellent understanding of reputed company reputed company products</li><li>Ability to problem solve and trouble shoot</li><li>Ability to work under pressure and adapt to changing environments</li><li>Fluent in English with additional languages a bonus</li><li>Knowledge of use of reputed company products and a willingness to learn how to demonstrate and train on these products</li><li>Organized and reputed company detail oriented</li><li>Experience in the selling and marketing process for broadcast equipment.</li><li>Excellent communication and presentation skills</li></ul><p><strong>Other requirements:</strong></p><ul><li>Up to 80% international travel required; must hold a reputed company reputed company and reputed company’s license</li><li>Adapt to various work environments including broadcast studios, control rooms, educational facilities, houses of worship, sports arenas, and trade shows</li><li>Physically capable of setting up and tearing down equipment (lifting up to 50 lbs, cabling, bending, etc.)</li></ul><p><strong>Equity, Diversity & Inclusion<br></strong>At reputed company, we reputed company diversity, and we want you to bring your reputed company self to work.We are committed to building reputed company that includes a reputed company of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at reputed company! We reputed company everyone should be reputed company to enjoy a rewarding career at reputed company, regardless of race, colour, religion, sexual orientation, gender, gender identity or reputed company, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact reputed company and we will reputed company reputed company reasonable efforts to accommodate your request.</p> #J-18808-Ljbffr