Customer Success Manager (Spanish)

Odoo is an open-source enterprise resource planning platform that helps companies manage their operations. As a Customer Success Manager, you will assist clients across Latin America in utilizing Odoo's business applications, guiding them from implementation to renewal and expansion.

Responsibilities

• Contact customers currently using Odoo
• Analyze clients' business operations and drive adoption
• Execute all phases of a subscription renewal plan
• Build and maintain relationships with clients
• Empathize with customer needs
• Be part of the entire sales cycle

Skills

• Bachelor's Degree or an equivalent combination of education and experience
• Spanish fluency (professional or native/bilingual)
• Experience negotiating and closing new business
• Passion for software products
• 1-2 years experience in sales
• Excellent communication skills
• Proven track record of exceeding quota
• Proficiency in G-Suite applications
• Experience with ERP
• Experience in a SaaS company
• Available immediately
• An affinity for business operations
• Additional languages

Benefits

• Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
• PTO (Paid-time-off), paid sick days, and paid holidays
• Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
• $100 towards a work-from-home office setup
• Evolve in a nice working atmosphere with a passionate, growing team!
• Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
• Company-sponsored events for groups of 6+ employees

Company Overview