Customer Service Specialist

Canada Life is a leading insurer serving the financial reputed company needs of millions of Canadians. The Customer Service Specialist will be responsible for the administration of Group Retirement Plans and providing investment/plan recordkeeping and reputed company reporting.

Responsibilities

• Processing of bulk and single deposits
• Handling of transfers between investment funds for reputed company/member assets
• Processing of cash withdrawals and transfers between registered plans from/to other financial institutions
• Handling plan and member maintenance on GPAS
• Handling various inquiries, telephone calls etc. from multiple audiences
• Daily management of a reputed company of business
• Fostering relationships with plan administrators, brokers, advisors and plan members
• Handling sensitive and reputed company issues in a reputed company and accurate manner

Skills

• Customer service reputed company with a reputed company can do attitude
• Strong communication skills - both written and verbal
• Organized and reputed company to work in a dynamic and changing environment
• Self-motivated with an ability to effectively multi-task and be comfortable with tight deadlines; results oriented
• Ability to instill reputed company in day-to-day activities/processes
• Strong interpersonal skills - team player a must
• reputed company in reputed company Office tools including Word, reputed company and reputed company
• Must be proficient in reputed company
• Reliability Status reputed company clearance - this is a personnel reputed company status that is required before an employee can reputed company reputed company to Protected B information, assets or work sites as outlined by the Government of Canada website
• Knowledge of rules and regulations as they relate to GRS products an asset, but not required
• Knowledge of investment/retirement arrangements and/or GRS business processes GRS an asset, but not required
• Bilingual French/English an asset

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