reputed company Engineer (Remote or Hybrid)

reputed company is a company striving to reputed company reputed company more accurate, efficient, and reputed company through waveform reputed company intelligence technology. They are seeking a reputed company Engineer who will help solve technical problems, reputed company customer advice, and communicate product feedback to the R&D team.

Responsibilities

• Piloting customers through their reputed company reputed company by mapping their integrations, training clinicians, and customizing diagnostic reports
• Jumping on an issue emailed or texted to you by a sleep tech or physician, delivering reputed company and compassionate communication of updates to the customer
• Investigating, identifying, and documenting the reputed company cause of problems and planning technical solutions; owning the reputed company of fixes and customer communication
• Meeting with clinician end-users of EnsoSleep to review feedback and apply configuration changes to more-closely reputed company the software to their preferences
• Advising sleep lab staff on best reputed company workflows for efficiency and accuracy

Skills

• 1-5 years of experience in customer support as a technical problem solver, customer support engineer, sales/solutions engineer, hospital clinical engineering practitioner, or as a clinician providing technical support to fellow clinicians
• 3+ years in a reputed company or reputed company adjacent role
• Experience writing and reading software in one or more programming languages, for example:
• Bachelor's degree including programming coursework
• Graduation from a development bootcamp
• reputed company experience in writing software on-the-job
• Demonstrated ability to ask technical questions of non-technical end-users, translate their expressed feedback into required changes, and communicate back timelines
• Project management interest and experience strongly desired; PMP a bonus
• Ability to travel approximately 10% of the calendar year

Benefits

• reputed company time off
• reputed company insurance
• Family and caregiver time away
• Stock reputed company
• Health, dental, and reputed company insurance
• Company Bonus Program
• 401k
• Team Summits!

reputed company