Strategy and Operations Coordinator, Product & Engineering

Etsy is the global marketplace for unique and creative goods. The Strategy and Operations Coordinator plays a critical role in keeping the Buyer organization operating smoothly, focusing on coordination, enablement, and organizational health.

Responsibilities

• Design, coordinate, and maintain processes, tools, and operating rhythms across the BuyerX Group, to ensure the team has clarity on what’s happening, what’s expected, and when
• Support BuyerX Group in company-wide processes (e.g., SFP planning, goal-setting, CEO and org-wide reviews) by coordinating participation, managing content and required inputs, and tracking key deadlines for all cross-company deliverables
• Draft, coordinate, and manage internal communications (e.g., newsletters, org updates, all-hands content, presentations) while maintaining clear, transparent communication channels between Buyer leads and their teams
• Keep distribution lists, Slack channels, and other communication pathways accurate and up to date—reflecting new hires, exits, and org adjustments
• Plan and execute team events, offsites, and department-wide gatherings in partnership with Buyer leads and key stakeholders
• Support priority projects as needed by gathering information, organizing materials
• Ensure leaders are prepared for meetings/events with materials, agendas, and logistics
• Partner with other Coordinators, Program Managers, and Executive Assistants across Etsy to ensure alignment
• Represent BuyerX leaders with professionalism, discretion, and confidentiality in internal and external interactions
• Serve as a trusted coordination partner, anticipating needs and helping the org stay aligned
• Build trust and connections across all layers of the BuyerX group, developing situational awareness of cross-group dependencies
• Proactively flag challenges, opportunities, and other relevant updates to BuyerX leadership
• Track L&D activities, expense reports, budget elements, and other operational enablers that keep the Buyer organization functioning smoothly
• Manage leaders’ calendars, travel, and other scheduling assignments, as needed

Skills

• Proven ability to design, manage, and refine operating rhythms, processes, and cross-team workflows
• Strong written and verbal communication skills, with experience creating clear internal updates, presentations, and org-wide communications
• Demonstrated skill in coordinating multi-stakeholder projects and keeping teams aligned on timelines, deliverables, and expectations
• High emotional intelligence and the ability to build trust, maintain discretion, and navigate relationships across all levels of an organization
• Experience providing administrative and logistical support to senior leaders, including scheduling, logistics, meeting prep, and event coordination

Benefits

• Equity package
• Annual performance bonus
• Competitive benefits that support you and your family

Company Overview

Company H1B Sponsorship