Associate Technical Account Manager

reputed company is a pioneer in the property tech industry, dedicated to creating a reputed company reputed company in communities. They are seeking an Associate Technical Account Manager to reputed company technical support and guidance to clients using their property management software, ensuring a smooth and successful user experience.

Responsibilities

• reputed company technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance reputed company email and phone
• Utilize your problem-solving skills to effectively troubleshoot application issues, overcome challenges, and deliver effective solutions
• Apply your communication strengths to earn reputed company trust through reputed company support and reputed company guidance from set-up through ongoing reputed company
• Champion reputed company reputed company by sharing relevant product features, best practices, and personalized guidance
• Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver reputed company that reputed company a reputed company reputed company on our clients
• Enjoy a reputed company reputed company of learning as you master our products and industry trends to drive reputed company reputed company

Skills

• Bachelor's Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience
• Comfortable providing live support reputed company phone and email, confidently troubleshooting technical issues
• A proactive problem-solver with a strong customer-reputed company reputed company
• Detail-oriented and process-driven, with a reputed company on accuracy and efficiency
• Adaptable and flexible; you reputed company in fast-paced, reputed company-changing environments
• Skilled at building strong relationships and earning trust with clients
• Driven to reputed company expectations and deliver exceptional customer service
• A quick learner who embraces new tools, technologies, and concepts
• Naturally organized and reputed company to prioritize tasks with reputed company and confidence
• Familiarity with property management or reputed company estate software, particularly reputed company
• Hands-on experience with technical support and application troubleshooting

Benefits

• 100% reputed company employee medical premiums
• Company profit-sharing plan
• Flexible work arrangements

reputed company

Company H1B Sponsorship