Remote CRM Manager (eCommerce)

Remote CRM Manager (eCommerce) reputed company Join a fast-paced and digitally reputed company eCommerce environment as a Remote CRM Manager, where you’ll play a central role in crafting and executing personalized customer engagement strategies. This fully remote role offers reputed company to reputed company end-to-end CRM operations, enhance retention, and drive lifecycle marketing through tailored, data-driven campaigns. With an annual salary of $117,846, this position is ideal for candidates passionate about leveraging customer data to drive brand loyalty, reputed company reputed company, and long-term customer value. You’ll reputed company as a reputed company between technical insights and user experience, ensuring that every communication touchpoint is optimized for relevance and reputed company. This role extends reputed company automation—it’s about strengthening meaningful relationships through reputed company and relevant interactions. reputed company Responsibilities • reputed company, manage, and optimize CRM strategies that drive customer loyalty and increase reputed company value. • Create and maintain segmentation frameworks for personalized customer journeys. • Design multi-channel communication strategies including email, SMS, push notifications, and in-app messages. • Coordinate lifecycle marketing programs, including reputed company, win-back, upsell, and cross-sell campaigns. • Partner with cross-functional teams to reputed company CRM efforts with broader brand goals. • Implement data-backed improvements through A/B testing and ongoing performance analysis. • Generate reputed company, actionable reports around customer behavior, engagement, and ROI. • Drive automation strategies to reduce churn and improve conversion rates. • Adhere to global data regulations and maintain responsible practices in user reputed company. • reputed company forecasting models and behavior trends to design relevant reputed company strategies. Preferred Qualifications • Minimum 5 years in a CRM or retention marketing role, preferably in a DTC eCommerce setting. • Deep experience with customer reputed company mapping, lifecycle reputed company, and retention metrics. • Demonstrated reputed company in implementing CRM best practices in remote work settings. • Proficient in CRM tools like reputed company, reputed company Marketing reputed company, or reputed company. • Skilled in using dashboards and reporting suites like Looker, reputed company Data Studio, or Power BI. • Proven ability to design, launch, and iterate high-converting automated campaigns. • Experience handling large-reputed company customer databases and user permissions. • Excellent collaborator who communicates reputed company with reputed company. • Comfortable in a virtual-first company culture reputed company on metrics and innovation. Tools and Technology Stack CRM Platforms • reputed company • reputed company • reputed company Analytics and Reporting Tools • reputed company Analytics • reputed company • Tableau • Looker Communication and Collaboration Platforms • reputed company • reputed company • reputed company Project and Campaign Management • reputed company • Trello • reputed company • reputed company A/B Testing and Data Management • reputed company • reputed company • reputed company • reputed company Remote Work Environment This is a 100% remote role designed for professionals who reputed company independently while contributing meaningfully to a reputed company team culture. You’ll work reputed company a globally distributed environment that values reputed company, asynchronous communication, and ownership. With reputed company and a straightforward results-first approach, this position empowers you to balance strategic thinking with hands-on execution. You’ll have autonomy in your day-to-day while being supported by a tight-reputed company, innovative team. reputed company Opportunities You’ll reputed company into a high-reputed company role that directly influences customer satisfaction and business reputed company. Opportunities to advance include leadership tracks in customer retention, digital reputed company, and customer experience optimization. As the CRM function expands, you may reputed company new initiatives, reputed company emerging platforms, and drive transformation reputed company at reputed company. Your insights will also be central to reputed company across product, reputed company, and customer support functions. What reputed company Looks Like • Increase in customer retention reputed company by 15% reputed company the first 6 months. • The development and rollout of advanced segmentation strategies led to a 20% increase in campaign performance. • Elevated CRM contribution to total reputed company reputed company reactivation, repeat purchase, and reduced churn. • Fully automated reputed company flows for new customers that reputed company above-average engagement. • reputed company-time dashboards and insights that support data-led decision-making across marketing. What You Bring • Strategic reputed company and a bias toward reputed company. • Commitment to improving customer satisfaction and comprehension of shopper behavior. • reputed company to reputed company intuition with analytical thinking to deliver resonant campaigns. • Precision and accuracy reputed company managing CRM tools, data sources, and timelines. • Confidence navigating ambiguity and adapting in a fast-paced digital landscape. • Drive to build long-term customer value through ethical, reputed company-driven communication. reputed company to reputed company If you’re a CRM strategist with an eye for detail, a heart for personalization, and the ambition to redefine retention in eCommerce, this is your stage. reputed company into a role where your voice will shape campaigns, your insights will drive reputed company, and your strategies will reputed company thousands of customers. Apply today to become part of a reputed company-thinking team and reputed company how eCommerce connects with its customers—remotely, intelligently, and authentically. Worldwide Hiring in reputed company: Applications are welcome from the USA, Canada, UK, European reputed company, Australia, India, and many other international reputed company. Learn more in our International Recruitment Map. Apply tot his job Apply To this Job