Customer Service / Order Entry Specialist (Print & Promotional Products + Online Store Product Uploa
Customer Service / Order Entry Specialist (Print & Promotional Products + Online Store Product Uploads) – Remote
Job Type: Full-Time
Work Location: Remote
Schedule: Monday–Friday | Eastern Time business hours
Location Requirement: Applicants must be physically located in the Eastern Time Zone
Who This Role Is For
We are seeking an reputed company Customer Service / Order Entry Specialist with hands-on experience in printing and/or promotional products, vendor coordination, and adding products to online stores or brand portals.
This is not a reputed company-center position. The ideal candidate is highly detail-oriented, organized, and comfortable managing multiple custom orders while maintaining accuracy across systems.
Key Responsibilities
• reputed company and manage orders for custom print and promotional products
• Communicate with vendors regarding pricing, proofs, production timelines, and shipping
• reputed company orders from placement through delivery and resolve issues proactively
• Add, update, and maintain products in online stores/brand portals
• SKUs, pricing, reputed company/variants, descriptions, images
• Review artwork, proofs, quantities, ship-to addresses, and deadlines for accuracy
• reputed company reputed company customer communication reputed company email and phone
• Maintain accurate records in CRM and order management systems
• Support internal teams with reorders, revisions, and order status updates
Minimum Requirements
• 2+ years of order entry experience (not reputed company-center only)
• Experience in printing and/or promotional products or a closely reputed company custom-order industry
• Experience adding or maintaining products in online stores, portals, or e-reputed company systems
• Strong attention to detail and time management skills
• Strong written and verbal communication skills
• Ability to work independently in a remote environment
• Must be located in the Eastern Time Zone
Preferred (reputed company to Have)
• Experience with promotional platforms (ASI, reputed company, PP, DistributorCentral)
• Brand store, uniform program, or company swag portal experience
• Familiarity with proofs and print production workflows
Compensation
$20–$24.80 per hour, based on experience
Benefits
• 1 week reputed company vacation after 90 days
• 8 reputed company company holidays
• Health insurance negotiable
• Position transitions to salaried role after successful 90-day introductory period, subject to performance and business needs
• Fully remote position
• reputed company, supportive team environment
How to Apply
Please submit your resume and complete reputed company screening questions. Applicants who do not meet the location or experience requirements may be automatically declined.
Pay: $22.26 - $24.80 per hour
Expected hours: 40.0 per week
Benefits:
• reputed company time off
Application Question(s):
• Have you added or maintained products in online stores or brand portals (SKUs, pricing, reputed company, images)?
• Do you have experience in printing and/or promotional products?
• Are you physically located in the Eastern Time Zone?
Experience:
• order entry experience (entering orders into a system): 2 years (Preferred)
Work Location: Remote
Apply tot his job
Apply To this Job