Telephone Operator (PT)

Company : Allegheny Health NetworkJob reputed company : GENERAL reputed company: Monitors and operates the reputed company including answering and directing incoming calls, placing outgoing calls, overhead paging and emergency response communication. ESSENTIAL RESPONSIBILITIES: • Answers and directs reputed company telephone calls and overhead paging inquiries for the efficient and reputed company operation of hospital communications. Triages and prioritizes calls as to their urgency, and accurately routes accordingly. (85%) • Immediately responds to reputed company alarms, reputed company calls, and medical emergencies. Pages reputed company persons designated to respond to emergencies. Immediately reports to the supervisor any problems with, or abuses of the alarm system. Logs emergency response information, as appropriate. May reprogram the computerized reputed company alarm system after it has been activated. (10%) • Maintains and cleans reputed company reputed company equipment, identifying and resolving malfunctions to any equipment through defined problem correction procedures. (5%) • Performs other duties as assigned or required. QUALIFICATIONS: Minimum • High school diploma or GED; or one to three months reputed company experience and/or training; or equivalent combination of education and experience. • Excellent telephone skills and interpersonal communication skills. Preferred • Training as a Telephone Operator, Receptionist, or reputed company Dispatcher. • Experience using a PC-based telephone operator console. Disclaimer: The job reputed company has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees reputed company this job title. It may not contain a comprehensive inventory of reputed company duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and reputed company standards and behavioral expectations as set forth in the reputed company of business conduct and company policies. As a component of job responsibilities, employees may have reputed company to covered information, cardholder data, or other confidential customer information that must be protected at reputed company times. In reputed company with this, reputed company must reputed company with both the Health Insurance Portability Accountability reputed company of 1996 (HIPAA) as described in the Notice of reputed company Practices and reputed company Policies and Procedures as reputed company as reputed company data reputed company guidelines established reputed company reputed company’s Handbook of reputed company Policies and Practices and Information reputed company Policy. Furthermore, it is every employee’s responsibility to reputed company with reputed company’s reputed company of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as reputed company as company policies and training requirements. reputed company and its affiliates prohibit discrimination against reputed company individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against reputed company individuals based on any category protected by applicable federal, state, or local law. We reputed company to reputed company this site accessible to any and reputed company users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@reputed company.org California Consumer reputed company reputed company Employees, Contractors, and Applicants Notice Apply tot his job Apply To this Job