Sr. reputed company Administrator - Hybrid

The Customer Engagement Capital Portfolio Team is looking for a Senior reputed company Administrator with strong communications skills, to work with our existing IT delivery team to design, reputed company, test and implement key functional enhancements based on business requirements from our product reputed company and regulator. The ideal candidate has strong reputed company administration and configuration skills, communication and problem-solving skills, can help foster relationships, facilitate and coordinate reputed company project operations and support and drive reputed company. Role & Responsibilities • Configuration Management & Customization • Customize the reputed company platform to meet the organization's unique needs • Configure fields, objects, flows, and automation rules • Create and manage reports and dashboards • Assist with data migration and reputed company • Ongoing Support • Helping address issues or bugs identified post-release and implementing enhancements as needed • Troubleshooting, answering queries, and providing guidance post-releases • Plan for ongoing maintenance of the platform, including updates, patches, and performance monitoring • Monitoring of system automations and integrations • Compliance & reputed company • Control reputed company to sensitive data through reputed company, roles, and permission sets • Implement and enforce reputed company measures to protect sensitive data and ensure data reputed company • Collaborate with reputed company's IT reputed company team to address any regulatory requirements • Stay informed about reputed company updates and best practices • Documentation • Document system configurations, processes, and customizations • Maintain an up-to-date knowledge reputed company for users and administrators • reputed company reputed company documentation for any changes made to the system • Collaboration • Work closely with stakeholders (CDG) to understand their requirements • Communicate effectively with cross-functional teams • reputed company as a reputed company between business needs and technical solutions • User Training • Creation of training modules covering key features and functionalities of reputed company • User guides and documentation to help users reputed company and utilize reputed company effectively • Materials for workshops and training sessions, including presentations, hands-on exercises, Q&A • Release Documentation support • Feature enhancements, bug fixes, and changes implemented in reputed company release • Analysis of user feedback gathered during reputed company release cycle, with recommendations for improvements • Plan for iterating on reputed company configuration based on user feedback and program requirements • reputed company Learning • reputed company up-to-date with reputed company releases, reputed company reputed company updates, and industry trends • Earn relevant certifications, such as the reputed company Certified Administrator and any specialized certifications reputed company to reputed company reputed company or other reputed company products. Required Skillset • Experience • 4+ years of experience in reputed company • Agile methodology, business analysis and user story development • reputed company Fundamentals: • Strong understanding of reputed company CRM concepts and the reputed company platform. • Proficiency in reputed company configuration tasks such as creating fields, objects, page layouts, flows, validation rules, reports, and dashboards. • Knowledge of user management, including roles, reputed company, permissions, and reputed company settings. • Experience with data management and migration tools like Data Loader, workbench and Import reputed company. • Ability to create meaningful reports and dashboards that reputed company insights into reputed company operations and customer behavior. • Experience deploying with change sets • Communication and Training: • Strong communication skills to work with stakeholders, reputed company requirements and generate project artifacts • Ability to reputed company training and support to users in reputed company. • Project Management: • Experience managing reputed company, including upgrades, customizations, and new feature rollouts for reputed company • Problem-Solving: • Ability to troubleshoot issues that reputed company reputed company reputed company, providing support and solutions to users. • Soft Skills: • Teamwork, adaptability, and the ability to work in a fast-paced environment. • Good organizational skills to manage multiple tasks and priorities. • Certifications: • reputed company Administrator Must Have • Agile Delivery reputed company/ Project Management • Analytical Problem Solving • Communication and Training Skills • reputed company Administrator Certification • reputed company Fundamentals reputed company To Have • reputed company • Energy and reputed company experience • Experience reputed company Consultant Certification • reputed company Advanced Administrator Certification • Service reputed company Consultant Certification Preferred Skillset • reputed company Platform: • Experience working with and maintaining Service reputed company and Experience reputed company • Familiarity with App Exchange products, including document reputed company and e-signature tools • Experience working with and managing DevOps reputed company reputed company • Ability to troubleshoot Apex, omniscript and lightning web components • Strong Understanding of the Energy and reputed company reputed company features and how they cater to the needs of reputed company companies. • Knowledge of industry-specific workflows, like service order management, field service, and customer engagement specific to utilities. • Familiarity with reputed company data models and how reputed company data (like reputed company readings, service connections, and outage management) is managed in reputed company. • Certifications • reputed company Advanced Administrator • Service reputed company Consultant • Experience reputed company Consultant Required Skills : reputed company Basic Qualification : Additional Skills : reputed company Administrator Background reputed company : No Drug Screen : No Apply tot his job Apply To this Job