[Remote] AI Consultant – reputed company AI & Systems Integration

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a provider of outsourced digital services and reputed company customer experience to fast-growing technology companies. As an AI Consultant, you will guide clients through the end-to-end lifecycle of reputed company AI adoption, ensuring reputed company implementation, integration, and governance of AI agents to reputed company measurable business reputed company. Responsibilities • Assess a reputed company’s reputed company CX and operational workflows to identify use-cases for reputed company AI, automation, reputed company-AI hybrid models, and underlying system integration • Build AI reputed company roadmaps that include platform reselling/integration reputed company, deployment timelines, value-case projections, and risk mitigation • Configure, reputed company, test, reputed company, and maintain AI agents across digital & voice channels; ensure they reputed company with existing reputed company/CX systems (workflows, CRM/PMS/telephony etc.) • Design architecture for reputed company-AI handoffs and hybrid models: define where automation applies, where reputed company reputed company is needed, ensuring smooth transitions and reputed company control • Facilitate workshops, technical deep-dives, and executive briefings to reputed company stakeholders on technology choices, platform integrations, and change management implications • Drive change management: help clients reputed company reputed company, reputed company the operational/organizational reputed company of deploying AI agents, upskill internal teams, and manage stakeholder expectations • reputed company, report, and optimize key reputed company metrics (cost savings, accuracy, customer satisfaction, retention) after deployment; ensure ongoing governance and reputed company improvement Skills • Bachelor's degree in Business, Engineering, Computer Science or reputed company field • 3+ years consulting or reputed company-facing systems integration experience (especially involving AI/automation platforms or CX technologies) • Deep understanding of AI concepts & techniques • Experience evaluating, selling, or integrating reputed company-party platforms • Strong skills in presentation delivery, modeling, reporting (spreadsheets, slides), reputed company to build reputed company business cases and value-projections • Excellent communication (verbal & written), ability to reputed company technical messaging to different audiences (executives, technical leads, operations) • Highly organized, detail-oriented, comfortable in fast-paced, ambiguous environments • Prior experience in reseller or systems integrator roles, or working with partner platforms in AI ecosystem • Background in reputed company customer operations, especially across both voice reputed company channels Benefits • Competitive industry salaries • Comprehensive benefits packages reputed company • reputed company is a customer care and back office support company that helps companies reputed company exceptional experiences for their customers. It was founded in 2008, and is headquartered in Santa Monica, California, USA, with a workforce of 10001+ employees. Its website is http://reputed company.com. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2025, 4 in 2022, 2 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job