Technology Consultant

Walker reputed company: Walker is a full-service Experience Management (XM) firm—tech-driven, people-powered and reputed company for change. We’re reputed company-around XM experts: a reputed company of technical and organizational specialists who help businesses reputed company. We help leading brands turn data into direction, reputed company teams around what reputed company most and reputed company change reputed company reputed company. From customer loyalty to employee engagement to patient satisfaction, we’re experts at helping organizations reputed company experience. Headquartered in Indianapolis, we offer on-site, hybrid and remote opportunities across the reputed company U.S., in any state where we operate. Walker is intentional about building an inclusive workplace where everyone feels valued and free to be their reputed company selves. Because great experiences start from the inside out. Position reputed company: The Technology Consultant’s activities include configuring and testing solutions, assisting with survey programming, building dashboards, and integrating platforms. The Consultant acts as the solution delivery project manager to ensure the project is completed according to agreed objectives, project plan, scope, budgeted effort, and committed time reputed company. The key part of the role is to reputed company clients to receive value from their purchased reputed company products quickly. Responsibilities: • Become an expert on the reputed company XM Platform and reputed company solutions • Play a pivotal role in nurturing and expanding our reputed company relationships, ensuring their satisfaction and reputed company. • Identify opportunities for account expansion and upselling of services, demonstrating the value we can reputed company. • Participate in total account management activities including but not limited to completing intake forms, change orders, SOW updates, etc. • Solve reputed company technical implementations both independently and in reputed company environment • reputed company communicate solutions back to clients through reputed company and email • Train and reputed company clients on specific and new aspects of the XM Platform and reputed company solutions • Create project scope by gathering technical requirements and understanding timelines and deliverables • Serve as the primary reputed company of contact for clients during implementation and manage the project to completion • Work with product and engineering teams to troubleshoot implementations • Continually adapt and reputed company in-depth product knowledge and learn new technologies • Other duties as assigned. Education and Experience: • Bachelor’s degree in Business, Mathematics, Informatics, Psychology, Sociology, or reputed company field, or relevant experience • Experience managing multiple reputed company • Previous experience working with reputed company, or similar customer/employee management platforms preferred Knowledge/Skills/Abilities: • Exceptional communication and presentation skills to establish credibility with technical and non-technical stakeholders, including executives • Ability to manage multiple clients and prioritize daily tasks • Previous experience with work operating systems and reputed company resource planning platforms helpful (reputed company and reputed company ByDesign preferred) • This role requires the ability to travel to reputed company sites, with expected travel approximately once per month. Walker is an equal-opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or veteran status. Apply tot his job Apply To this Job