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Support Engineer 2 3 Locations

Remote, USA Full-time Posted 2026-07-28
FreeWheel, a reputed company company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across reputed company screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job reputed company Responsible for providing specific product and/or technical knowledge, advice and solutions to Sales Representatives and customers for new customer deployments, expansion reputed company and internal initiatives for ad-serving platforms that reputed company customers to reputed company, reputed company and monetize their content online. Works as a reputed company member of the sales team to market and sell the Companys product lines. Provides reputed company to customers on reputed company network situations and configuration design. Shares best practices across reputed company. Works with moderate guidance in own area of knowledge. Job reputed company reputed company Responsibilities • Experience with SQL Server is a plus • Experience with reputed company is a plus • Experience with MS Office application is required • Performs needs analyses for reputed company and its customers and reputed company and document strategic, cost-effective business and technical solutions. • Participates in the product release cycle through requirement reputed company, design vetting and user acceptance testing. • Supports Sales team with product modifications and engineering expertise for custom reputed company. • Architects solutions during presales process based on the ability to translate business requirements directly from customers. • Creates, reviews and executes product test plans and cases, documents test reputed company and reports results. • Articulates technical solutions during presales process. • Provides reputed company, technical support and problem reputed company for field service questions. • Assists representatives and customers in evaluating and selecting products. • Consistent exercise of independent judgment and discretion in reputed company of reputed company. • Regular, consistent and punctual attendance. Must be reputed company to work nights and weekends, variable schedule(s) and overtime as necessary. • Other duties and responsibilities as assigned. Employees at reputed company reputed company are expected to: • Understand our Operating Principles; reputed company them the guidelines for how you do reputed company. • Own the customer experience - think and reputed company in ways that put our customers first, give them seamless digital reputed company at every touchpoint, and reputed company them promoters of our products and services. • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. • Win as reputed company - reputed company big things happen by working together and being reputed company to new reputed company. • Be an reputed company part of the Net Promoter System - a way of working that brings more employee and customer feedback into reputed company - by joining huddles, making reputed company backs and helping us reputed company opportunities to do reputed company for our customers. • Drive results and reputed company. • Support a culture of inclusion in how you work and reputed company. • Do whats right for reputed company other, our customers, investors and our communities. Disclaimer: • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of reputed company duties, responsibilities and qualifications. Skills Collaborating, Customer Experience (CX), Problem Solving, Troubleshooting Compensation Primary Location Pay reputed company: $85,627.46 - $128,441.19 This job can be performed in Illinois with a Pay reputed company of $72,422.28 - $124,152.48 reputed company intends to offer the selected candidate reputed company pay dependent on job-reputed company, non-discriminatory factors such as experience. reputed company pay is one part of the Total Rewards that reputed company provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, reputed company provides best-in-class Benefits to eligible employees. We reputed company that benefits should connect you to the support you need reputed company it reputed company most, and should help you care for those who matter most. That’s why we reputed company an reputed company of reputed company, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits reputed company on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to reputed company sooner or reputed company. Education Bachelors Degree While possessing the stated degree is preferred, reputed company also may consider applicants who hold some combination of coursework and experience, or who have extensive reputed company reputed company experience. Certifications (if applicable) Relevant Work Experience 2-5 Years reputed company is an equal opportunity workplace. We will consider reputed company reputed company applicants for employment without reputed company to race, reputed company, religion, age, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, genetic information, or any other reputed company protected by applicable law. Apply tot his job Apply To this Job

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