[Remote] Sales Manager - SMB Outbound Sales (Remote)

Note: The job is a remote job and is open to candidates in USA. Yelp is a company that connects people with great local businesses, and they are seeking an experienced Outbound Sales Manager to lead a team of Inside Sales Representatives. The role involves coaching and guiding a sales team focused on selling Yelp’s advertising solutions to small local businesses across the U.S. Responsibilities • Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment • Drive daily outbound activity and ensure team members consistently meet or exceed KPIs • Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates • Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning • Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results • Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets • Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients Skills • 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment • Well-versed in selling digital products to SMBs and using Salesforce CRM • Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement • Strong coaching and mentoring skills with a commitment to developing others and fostering career growth • Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements • Excellent communication, organizational, and time management skills • Comfortable working in a fast-paced, remote-first environment • Have earned a Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED Benefits • Full medical, vision, and dental • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter) • 12 paid holidays • One floating holiday • Up to 14 weeks of parental leave • Monthly wellness subsidy • Work from home reimbursement • Flexible spending account • 401(k) retirement savings plan • Employee stock purchase plan Company Overview • Yelp is an online platform that connects people with great local businesses through user-generated reviews and recommendations. It was founded in 2004, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.yelp.com. Apply tot his job Apply To this Job