Clinical Trial Recruitment Specialist

Pharmaron is a global CRO helping pharma and biotech companies bring new therapies to life. The Clinical Trial Recruitment Specialist plays a critical role in advancing clinical research by identifying, educating, and enrolling qualified participants into active clinical studies, ensuring a high-quality participant experience throughout the process.

Responsibilities

• Conduct pre-screening of potential study participants to assess eligibility based on protocol-specific inclusion and exclusion criteria
• Serve as a primary contact for participants, educating them on study requirements, expectations, and timelines
• Manage and maintain an accurate recruitment database and participant records
• Coordinate and schedule participant screening appointments and telehealth visits
• Conduct telehealth visits including informed consent discussions, medical history collection, demographic intake, and eligibility assessments
• Distribute informed consent videos and materials prior to participant appointments
• Maintain detailed knowledge of active study protocols and regulatory requirements
• Ensure strict compliance with study protocols, informed consent processes, and Good Clinical Practice (GCP) standards
• Collaborate closely with clinical operations, research staff, and internal teams to support study timelines
• Participate in community outreach initiatives and events to support participant education and recruitment efforts
• Support scientific documentation and additional research-related tasks as assigned

Skills

• Associates degree OR equivalent combination of education and experience
• Minimum of 1 year of experience in a high-volume, patient-facing, customer service, or recruitment environment
• Strong communication skills with the ability to explain complex information clearly and compassionately
• High attention to detail, organization, and comfort working across multiple protocols simultaneously
• Ability to maintain professionalism and confidentiality in sensitive situations
• Experience in healthcare, clinical research, call centers, patient intake, or medical coordination strongly preferred

Benefits

• Insurance including Medical, Dental & Vision with significant employer contributions
• Employer-funded Health Reimbursement Account
• Healthcare & Dependent Care Flexible Spending Accounts
• 100% Employer-paid Employee Life and AD&D Insurance, Short- and Long-Term Disability Insurance
• 401k plan with generous employer match
• Access to an Employee Assistance Program

Company Overview