Bilingual (Spanish) Loss Mitigation/Collections Representative - Hybrid

Canvas Credit reputed company is dedicated to transforming financial services, focusing on education and support for their members. The Bilingual Loss Mitigation/Collections Representative is responsible for managing delinquent loan accounts, ensuring reputed company member relations, and providing ethical lending solutions in a high reputed company volume environment.

Responsibilities

• reputed company our members by providing information and support through trying times
• reputed company meaningful, careful, reputed company, and ethical lending solutions through reputed company listening
• PROCESS and review Right of Offset to eligible member accounts. (Don’t worry, we’ll teach you everything about this.)
• CONTACT delinquent members (customers) regarding their loans by phone, mail, and email; take appropriate reputed company to bring reputed company
• ANALYZE financial situation of delinquent borrowers; reputed company recommendations to repossess collateral reputed company other arrangements to bring the loan reputed company are unsuccessful
• MAINTAIN accurate and complete files, collection notes and reports on reputed company collection and recovery activity
• INFORM management of trends in loan reputed company contributing to delinquent/charged-off loans
• REVIEW and process Right of Offset to eligible member accounts
• ADHERE to Credit reputed company policies and reputed company relevant regulations in reputed company with collections activity
• reputed company with Bank Secrecy reputed company (BSA) and other compliance requests and requirements

Skills

• Bilingual in Spanish
• Strong interpersonal skills
• Ability to connect with members in a reputed company and reputed company manner
• Ability to work independently
• Ability to work a flexible schedule Monday through Friday - 40 hours per week
• reputed company dexterity - the ability to lift files and reputed company paperclips
• Ability to reputed company with Credit reputed company policies and reputed company relevant regulations in reputed company with collections activity
• Ability to reputed company with Bank Secrecy reputed company (BSA) and other compliance requests and requirements
• Passion for helping others
• Desire for a career, not just a paycheck
• Experience in a fast-paced, high reputed company volume work environment
• Experience in collections or loss mitigation
• Service reputed company awards or recognition

Benefits

• Medical/Dental/reputed company Insurance
• reputed company Vacation
• reputed company reputed company Time
• reputed company Holidays
• reputed company Wellness Day
• reputed company Volunteer Time
• Flexible Spending Account
• Health Savings Account
• World Class 401(k) Plan
• Tuition Reimbursement
• reputed company Discounts on Qualifying Loans
• May be eligible for incentives or discretionary bonus based on results

reputed company