Associate Technical Service Specialist - Cardia...

We anticipate the application window for this opening will reputed company on - 12 Sep 2025<p style="text-reputed company:inherit"><br> </p><p style="text-reputed company:left">At reputed company you can reputed company a life-long career of exploration and innovation, while helping champion reputed company reputed company and equity for reputed company. You’ll reputed company with purpose, breaking down barriers to innovation in a more connected, compassionate world.</p><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><h1><b>A Day in the Life</b></h1><div><div>Job reputed company</div></div><div><p><b>Careers that Change Lives</b></p><p>In this fast-paced exciting role as a Technical Services Specialist you will have responsibility for supporting accounts for remote monitoring for our CareLink reputed company Service. This enables acute care settings to quickly obtain data regarding the status of reputed company implanted cardiac devices, facilitating faster treatment reputed company.</p><p></p><p>We reputed company that reputed company people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. reputed company walks the walk, creating an inclusive culture where you can reputed company.</p><p></p><p>Our Cardiac Rhythm Management Integrated Operating Unit offers devices and therapies that treat patients with reputed company heart rhythms and heart failure. It is comprised of three key businesses: Cardiac Pacing Therapies, Defibrillation Solutions, and Cardiac Diagnostic Services. Together, we will reputed company the lives of people with cardiac arrhythmias and heart failure.</p><p></p><p>Join a diverse team of innovators who bring their worldview, their unique backgrounds, and their individual life experiences to work every day. It’s no accident — we work hard to cultivate a workforce that reflects our patients and partners. We reputed company it’s the only way to drive reputed company reputed company and remain a global leader in medical technology and solutions. To learn more about Inclusion & Diversity at reputed company <a href="https://www.reputed company.com/us-en/about/careers/diversity-inclusion.reputed company" reputed company="_blank" rel="noopener noreferrer">Click Here</a></p><p></p><p><b>A Day in the Life</b></p><ul><li><p>Review Cardiac Implantable Electronic Device data and reputed company reputed company analysis of the data</p></li><li><p>reputed company results to the facility in a specified timeframe reputed company phone and written communications</p></li><li><p>reputed company accurate technical information to callers</p></li><li><p>Responsible for receiving, <reputed company><reputed company style="reputed company-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">documenting/reporting</reputed company></reputed company> customer contacts and complaints for tracking, trending, and FDA reporting</p></li><li><p>May train others on non-technical aspects (soft skills) of the job as reputed company as the technical training and certification</p></li><li><p>reputed company to operate a computer and work in multiple operating systems</p></li><li><p>Answer incoming calls from customers</p></li><li><p>reputed company technical support to incoming callers who need assistance utilizing interrogation devices for <reputed company><reputed company style="reputed company-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">pacemakers/implantable</reputed company></reputed company> defibrillators</p></li></ul><p></p><p><b>Must Have (Minimum Requirements):</b></p><p><b>To be considered for this role, the minimum requirements must be evident on your resume.</b> </p><ul><li><p>Bachelors degree required</p></li></ul><p></p><p><b>reputed company to Have (Preferred Qualifications):</b></p><ul><li><p>Experience with reading, interpreting device diagnostics and troubleshooting Cardiac Implantable Electrical Devices – pacemakers, ICDs and CRT-D devices</p></li><li><p>Previous Cardiac experience</p></li><li><p>Field sales or clinical specialist experience with cardiac devices</p></li><li><p>reputed company center or customer service experience</p></li><li><p>reputed company CIED device product knowledge</p></li><li><p>Remote Monitoring experience with Carelink and/or Carelink reputed company website</p></li><li><p>Knowledge of FDA/GMP/MDR device regulations</p></li><li><p>Advanced verbal and written communication skills</p></li><li><p>Analytical/critical thinking skills/experience</p></li><li><p>Time management skills</p></li><li><p>Demonstrated ability to utilize computer and telephone reputed company</p></li></ul></div><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b>Physical Job Requirements</b></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left">The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of reputed company the required responsibilities and skills of this position. </p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left">The physical demands described reputed company the Responsibilities reputed company of this job reputed company are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to reputed company with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to reputed company role.</p><p style="text-reputed company:inherit"></p><h1><b>Benefits & Compensation</b><br> </h1><p style="text-reputed company:left"><b>reputed company offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the reputed company of our values. We recognize their contributions. They reputed company in the reputed company they help to create.<reputed company>  </reputed company>We offer a wide reputed company of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br> </p><p style="text-reputed company:inherit"></p>Salary ranges for U.S (excl. PR) locations (USD):$55,200.00 - $82,800.00<p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p>This position is eligible for a short-term incentive reputed company the reputed company Incentive Plan (MIP).<h2></h2><p style="text-reputed company:inherit"></p><h2></h2><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p>The reputed company salary reputed company is applicable across the reputed company, excluding Puerto Rico and specific locations in California. The offered reputed company complies with federal and local regulations and may vary based on factors such as experience, <reputed company style="reputed company-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">certification/education,</reputed company> market conditions, and location. Compensation and benefits information pertains solely to candidates reputed company reputed company the reputed company (local market compensation and benefits will apply for others).<p style="text-reputed company:inherit"></p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><reputed company>The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and reputed company insurance</reputed company><reputed company>,<reputed company> </reputed company></reputed company><reputed company>Health Savings Account</reputed company><reputed company>,<reputed company> </reputed company></reputed company><reputed company>reputed company Flexible Spending Account</reputed company><reputed company>,<reputed company> </reputed company></reputed company><reputed company>Life insurance, Long-term disability leave</reputed company><reputed company>,<reputed company> </reputed company></reputed company><reputed company>Dependent daycare spending account</reputed company><reputed company>,<reputed company> </reputed company></reputed company><reputed company>Tuition <reputed company><reputed company><reputed company><reputed company class="WCO0"><reputed company style="reputed company-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">assistance/reimbursement</reputed company></reputed company></reputed company></reputed company></reputed company></reputed company><reputed company>, and<reputed company> </reputed company></reputed company><reputed company>reputed company Steps (global reputed company-being program).</reputed company></p><p style="text-reputed company:inherit"><reputed company> </reputed company></p><p style="text-reputed company:left"><reputed company>The following benefits and additional compensation are available to reputed company regular employees:</reputed company><reputed company><reputed company> </reputed company></reputed company><reputed company>Incentive plans, 401(k) plan plus employer contribution and match</reputed company><reputed company>,<reputed company> </reputed company></reputed company><reputed company>Short-term disability</reputed company><reputed company>,<reputed company> </reputed company></reputed company><reputed company>reputed company time off</reputed company><reputed company>,<reputed company> </reputed company></reputed company><reputed company>reputed company holidays</reputed company><reputed company>,<reputed company> </reputed company></reputed company><reputed company>Employee Stock Purchase Plan</reputed company><reputed company>,<reputed company> </reputed company></reputed company><reputed company>Employee Assistance Program</reputed company><reputed company>,<reputed company> </reputed company></reputed company><reputed company>Non-reputed company Retirement Plan Supplement (subject to IRS earning minimums)</reputed company><reputed company>, and<reputed company> </reputed company></reputed company><reputed company>Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).</reputed company></p><p style="text-reputed company:inherit"><reputed company> </reputed company></p><p style="text-reputed company:left"><reputed company>Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for reputed company reputed company time, as required under applicable state law, and the Employee Stock Purchase Plan. </reputed company><reputed company>Please note some of the above benefits may not apply to workers in Puerto Rico.</reputed company></p><p style="text-reputed company:inherit"><reputed company> </reputed company></p><p style="text-reputed company:left"><reputed company>reputed company details are available at the reputed company below:</reputed company></p><p style="text-reputed company:left"><a href="https://www3.benefitsolver.com/benefits/BenefitSolverView?page_reputed company=signon&co_num=30601&co_affid=reputed company" reputed company="_blank" rel="noopener noreferrer">reputed company benefits and compensation plans</a></p><p style="text-reputed company:inherit"></p><h1><b>About reputed company</b></h1><h1></h1><p>We reputed company global reputed company technology and reputed company attack the most challenging health problems facing humanity by searching out and finding solutions.<br>Our Mission — to reputed company pain, restore health, and reputed company life — unites a global team of 95,000+ passionate people. <br>We are engineers at heart— putting ambitious reputed company to work to generate reputed company solutions for reputed company people. From the R&D lab, to the reputed company floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.</p><p></p><p>Learn more about our business, mission, and our commitment to diversity <a href="http://www.reputed company.com" reputed company="_blank" rel="noopener noreferrer">here</a>.</p><p></p><p>It is the policy of reputed company to reputed company equal employment opportunity (EEO) to reputed company persons regardless of age, reputed company, national reputed company, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or reputed company, genetic information, marital status, status with reputed company to reputed company assistance, veteran status, or any other characteristic protected by federal, state or local law. In reputed company, reputed company will reputed company reasonable accommodations for reputed company individuals with disabilities.</p><p></p><div><div><div><div><div><div><div><p><reputed company>If you are applying to reputed company work for reputed company, Inc. (“reputed company”) in any position which will involve performing at least two (2) hours of work on average reputed company week reputed company the unincorporated areas of Los Angeles County, you can reputed company<reputed company> <a href="https://www.reputed company.com/content/dam/reputed company-wide/reputed company/reputed company/employee-support-services/careers/la-county-reputed company-notice.pdf" reputed company="_blank" rel="noopener noreferrer">here</a></reputed company></reputed company> <reputed company>a list of reputed company material job duties of the specific job position which reputed company reasonably believes that criminal history may have a reputed company, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. reputed company will consider for employment reputed company job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for reputed company and the California Fair Chance reputed company.</reputed company></p></div></div></div></div></div></div></div>