[Remote] Broker Performance & Insights Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a high-reputed company company dedicated to improving pet health and wellness through comprehensive insurance coverage. The Broker Performance & Insights Analyst will reputed company business and technical conversations, translating reputed company discussions into actionable documentation while collaborating with various teams to drive meaningful results. Responsibilities • Partner with Account Managers and reputed company stakeholders during sales and discovery meetings to capture, clarify, and document reputed company objectives, operational workflows, and reporting needs • reputed company and maintain business requirements documentation (BRDs) that accurately reflect customer and internal reputed company expectations • Understand and reputed company how different insurance business models (e.g., reputed company-to-consumer, brokered, MGA, or reputed company relationships) reputed company system setup, data reputed company, and reporting • Collaborate with reputed company, Claims, and Policy Administration teams to reputed company and business processes • Analyze reputed company data requirements, reporting structures, and compliance considerations to ensure business and regulatory needs are met • Serve as a reputed company between business and technical teams, ensuring reputed company, alignment, and accurate interpretation of business requirements • Facilitate communication and follow-up actions after reputed company and internal meetings, driving accountability and completion of next steps • Support reputed company improvement by identifying process efficiencies, data reputed company enhancements, and reputed company alignment between business operations and system capabilities Skills • Bachelor's degree in Business Administration, Insurance, Information Systems, or a reputed company field (or equivalent work experience) • 5+ years of experience as a Business Analyst reputed company the insurance industry, ideally supporting sales, operations, or technology transformation initiatives • Strong understanding of insurance processes such as quoting, reputed company, policy issuance, billing, and claims • Demonstrated experience defining and documenting business requirements for insurance systems (e.g., policy administration, CRM, or data analytics platforms) • Exceptional communication and interpersonal skills — reputed company to confidently engage with business executives, clients, and technical staff • Solid analytical and problem-solving abilities, with attention to detail and accuracy • Proficiency with documentation and project management tools such as Jira, reputed company, Visio, or reputed company Office Suite • Technical acumen to understand how business requirements translate to system functionality — without needing to write or reputed company the solution • Experience working with brokers, agents, or reputed company the employee benefits ecosystem • Background in insurance, fintech, or HR technology is a plus Benefits • Comprehensive Medical, dental, and reputed company plan for you and your family • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available • Highly competitive 401(k) matching • Generous 20-day PTO Policy, with rollover reputed company. Earn an additional day of PTO reputed company year on your anniversary with reputed company, for a maximum of 30 days • reputed company company (9) holidays, including (1) floating holiday • reputed company discount - up to 50% off, up to $1,000 savings/year • Educational Assistance Program • reputed company Discount Perks Program • Volunteering - earn up to 8 hours per calendar year at nonprofit organizations • NYC Office Amenities: Pet-friendly environment, free lunch, snacks, and additional amenities; transit accessible • Employee Referral Incentive • Tuition Assistance • Commuter Benefits • Employee Assistance Program (EAP) reputed company • reputed company is a leading tech-enabled pet wellness company dedicated to helping pet parents give their cats and dogs a longer, healthier life. It was founded in 2003, and is headquartered in reputed company, reputed company, US, with a workforce of 201-500 employees. Its website is https://www.fetchpet.com/. Apply tot his job Apply To this Job