**Experienced Customer Service Representative – Data Entry Remote Jobs (Wfh) at arenaflex**

At arenaflex, we're on a mission to revolutionize the way we approach healthcare and retail, making a positive impact on the lives of millions of people across the country. As a leading player in the U.S. Retail Pharmacy and U.S. Healthcare segments of arenaflex, we're committed to delivering exceptional customer experiences, innovative solutions, and unparalleled care. We're seeking an experienced Customer Service Representative to join our team, working remotely from the comfort of your own home. **Job Summary:** As a Customer Service Representative at arenaflex, you'll play a vital role in providing top-notch support to our customers, patients, and healthcare professionals. You'll be responsible for handling high-volume customer inquiries, resolving issues, and ensuring seamless communication across various channels. Your exceptional communication skills, attention to detail, and ability to work in a fast-paced environment will make you an invaluable asset to our team. **Key Responsibilities:** * Utilize arenaflex's solution information passage techniques and rules processes new understanding enrollment by entering information into the proper framework. * Handles patient medicine demands within HIPAA rules and enters top-off orders for handling. * Investigates to acquire missing remedy data, and deciphers clinical truncations (SIG codes). * Settle all information passages related to special cases. * Handles correspondence to patients (inbound calls, talks, messages) and settles outbound decisions to prescribers and patients depending on the situation. * Settle Outsider Oddballs by inspecting, gathering data, making revisions, and resubmitting for handling as indicated by individual arrangement prerequisites. * Settles on phone decisions to guarantors and others to get data, gain abrogate endorsement, or in any case settle the Outsider Oddballs. * Provides help to Drug specialists, both those in the office and those in different areas. * Distinguishes and imparts issues to senior-level staff as fitting. **Essential Qualifications:** * Secondary School Recognition or GED. * Fundamental level PC abilities (for instance: fire up and close down PC, use the mouse to point and snap, begin and close projects, switch between programs, save records, print reports, and additionally access data online). * Essential Web search tools abilities to incorporate opening a program, composing URLs in the right area, utilizing a web crawler, bookmarking a webpage, exploring back/forward/stop fastens, and finishing up structures on the web. * Convey recorded as a hard copy and verbally. * 18 years old or more seasoned. **Preferred Qualifications:** * Something like one year of drug store professional involvement with a retail or call focus climate. * Something like a year and a half encounter as a drug store professional with a testament/enrollment by the state as conceded by the state Leading group of Drug stores or broadly perceived confirmation organization. * Experience giving client care to interior and outer clients, including fulfilling quality guidelines for administrations, and assessment of consumer loyalty. * Middle to cutting-edge level keyboarding abilities (no less than 35 WPM, typing by memory, designing archives). * Familiarity with Spanish and English. **Skills and Competencies:** * Excellent communication and interpersonal skills. * Ability to work in a fast-paced environment with multiple priorities. * Strong problem-solving and analytical skills. * Proficiency in using computer software and applications. * Ability to maintain confidentiality and handle sensitive information. * Strong attention to detail and organizational skills. **Career Growth Opportunities and Learning Benefits:** At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Service Representative, you'll have access to: * Ongoing training and development programs to enhance your skills and knowledge. * Opportunities for career advancement and professional growth. * A supportive and collaborative work environment. * A comprehensive benefits package, including health insurance, retirement plans, and paid time off. **Work Environment and Company Culture:** At arenaflex, we're proud of our inclusive and diverse work environment. We're committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Our company culture is built on the following values: * Customer-centricity: We're dedicated to delivering exceptional customer experiences. * Innovation: We're passionate about developing innovative solutions and products. * Collaboration: We work together as a team to achieve our goals. * Integrity: We operate with integrity, honesty, and transparency. **Compensation, Perks, and Benefits:** As a Customer Service Representative at arenaflex, you'll enjoy a competitive salary, benefits package, and perks, including: * $27-$35/Hour salary. * Comprehensive health insurance. * Retirement plans. * Paid time off. * Opportunities for career advancement and professional growth. **How to Apply:** If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further. **Equal Opportunity Employer:** arenaflex is an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from all qualified candidates, regardless of their background, culture, or identity. Apply for this job