Sales Trainer
SHI International Corp. is a global provider of IT solutions and services. The Sales Trainer will support the Sales teams by onboarding new hires and providing ongoing education to help them achieve targets and initiatives, while also creating and enhancing training content and programs.
Responsibilities
- Conduct in-person and online training sessions for SHI employees
- Facilitate Learning by incorporating a variety of presentation methods and applications to accommodate different learning styles, including classroom instruction, virtual, and blended learning
- Develop and present learning content specific to sales and technology acumen, internal systems and tools, operational processes, and professional development
- Create new training courses and programs using various training vehicles such as video, documentation, and practical exercises
- Continuously update and enhance training curricula based on department or companywide training initiatives
- Organize and maintain content in platforms such as SHI Learn, Brainshark, MSFT Teams, and other internal SharePoint sites
- Collaborate to adapt existing training materials for use in the SHI Learning Management System and promote its use company-wide
- Maintain records and report data on completed courses, absences, issues, and other relevant metrics
- Offer feedback, support, training, and guidance to employees and fellow members of the Learning & Development team
- Identify ways to improve learning effectiveness and delivery methods to continually enhance the training experience
Skills
- Completed Bachelor's Degree or relevant work experience
- Ability to travel multiple times a year or 10%, both independently and with a group
- Proficiency in the following applications/platforms: Windows OS
- Proficiency in Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook
- Proficiency in Microsoft Teams or Webex
- Proficiency in Microsoft SharePoint utilization
- Proficiency in content creation, authoring, or capture tools such as Adobe Acrobat, Microsoft Publisher, and SnagIt
- Excellent organization, planning, and time management abilities
- Exceptional listening skills and proficiency in communicating the company's value proposition and Sales Methodology
- Ability to work effectively with all levels of an organization, both internally and externally, and develop relationships with guest speakers
- Strong analytical skills including the ability to distill large amounts of information into concise, relevant components
- Ability to work independently and in a team environment
- Possesses self-motivation, and the ability to show initiative to complete tasks without direct instruction
- Ability to mentor and motivate others, and maintain a commitment to SHI's success and employee development
- Ability to be detail-oriented and complete tasks with accuracy and efficiency
- Ability to demonstrate a professional attitude as well as understand and apply management feedback
- Adaptability: Can demonstrate a willingness to accept feedback and adjust to new tasks or changes in the workplace
- Communication: Can communicate simple ideas and information clearly
- Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned
- Creativity: Can think beyond conventional solutions and propose simple creative alternatives
- Emotional Intelligence: Can identify and manage personal emotions in minor situations
- Instructional Design: Knowledge of fundamental instructional design theories and models, such as ADDIE and SAM
- Technical Expertise: Can understand the basic concepts in a technical area and seeks guidance when applying them
- Continuous Improvement: Can identify minor areas for improvement and implement minor changes
- Experience in a Training, L&D, Sales Enablement, Sales role, or a combination preferred
Benefits
- Medical
- Vision
- Dental
- 401K
- Flexible spending
Company Overview
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