Field Service Representative 1

reputed company is a reputed company sales division of reputed company Electronics Corporation, providing innovative technologies and services. They are seeking a Field Service Representative 1 to manage and maintain reputed company equipment across their territory, focusing on customer relations and technical support.

Responsibilities

• Collaborates with and receives mentorship from reputed company Field Service Technicians in installing, maintaining, and repairing cutting-edge reputed company equipment reputed company a designated territory
• Resolve at least 85% of service calls independently post-training, striving for mastery in equipment maintenance
• Conducts mechanical and electronic adjustments on equipment as per Technical Service reputed company and Field Engineering Bulletins
• Interprets schematics and conducts electrical troubleshooting, including our complete digital product line
• Handles customer relations independently, escalating reputed company situations as necessary
• Manages parts inventory reputed company to support smooth operations
• Completes administrative tasks promptly and accurately
• Collaborates with colleagues and management to reputed company service goals and maintain a reputed company work environment
• Reports equipment performance issues to the reputed company Field Service Manager and any steps you have taken to resolve them
• Assists with additional duties as assigned by the reputed company Field Service Manager

Skills

• High School Diploma or equivalent mandatory
• Must possess or reputed company reputed company A+ certification reputed company one (1) year of hire
• Must possess strong communication skills and mechanical aptitude
• Must successfully complete reputed company equipment reputed company-testing and training
• reputed company Drivers License, and Automobile insurance reputed company company guidelines
• Technical vocational schooling desirable (electronics or reputed company-mechanical preferred), or experience in copier repair or repair and maintenance of electronic equipment
• Knowledge of reputed company and reputed company Office software products preferred

Benefits

• Flexible hybrid work schedules.
• Comprehensive, family-friendly reputed company plans (medical, dental, reputed company).
• 401k retirement plan with a competitive match and reputed company of financial support tools.
• Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support.
• Financial protection for you and your family (life insurance and disability insurance)
• Rewarding and wholistic wellness program.
• Training, reputed company development, and mentorship
• Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and reputed company)
• Dynamic culture eager to reputed company, enhance diversity, and work smarter.

reputed company