Analyst, Claims Extract
Job Description:
• Oversees, manages and maintains claims extract data processes and services for clients of low to moderate complexity.
• This includes understanding client needs, plan designs, standard and custom data file layouts, monitoring of electronic file deliveries and subsequent reports.
• Interprets client specific rules, translates data elements, provides technical mapping specifications to IT programmers and fully tests all changes to ensure quality and accuracy of extract files.
• Functions as both a business and technical liaison between requesting business areas and Data Services programming resources.
• Participates in existing client changes of low to moderate complexity, acting as the subject matter expert for claims extracts in all related meetings and communications.
• Collaborates directly with client and/or Client Services team to report data file delivery issues on an agreed upon client schedule.
• Gains a working knowledge of claims processing in order to review processed claims and reversals, plan design, drug tiers and issues clients encounter loading Rx claims into their systems.
• Uses sound business judgment and reporting expertise to contribute toward the creation of root cause analysis of issues.
• Independently assesses business needs and participates in process improvement, cost reduction and automation efforts.
• Educates others on the claims extract process, providing talking points to Client Services and Government Programs for client and plan sponsor discussions.
• Adapts to industry changes and evolving technology, maintaining a basic to intermediate level of understanding of both legacy and emerging products and systems.
• Assists in the creation and ongoing maintenance of departmental training materials, work instructions and policies.
• Conducts system enhancement and regression testing for low to moderately complex claims extract related processes to ensure compliance with state, federal and client regulations/ standards.
• Other duties as assigned.
Requirements:
• Associate’s degree or equivalent work experience required.
• Minimal experience and/or training to begin learning skills, systems, and processes of the role with ability to perform tasks with close supervision.
• Experience on basics and gaining familiarity with the role and company.
• Basic experience with Microsoft Office, specifically Word and Excel.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.
Benefits:
• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!
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