Inside Sales Representative

Engineered Printing Solutions is seeking a high-energy Inside Sales Representative who plays a critical role in growing revenue and strengthening customer relationships. The ISR will drive aftermarket consumables sales while nurturing existing accounts and developing new customer relationships through outbound sales activities.

Responsibilities

• Proactively prospect and cold call current and potential customers via phone, email, and Teams to uncover new sales opportunities
• Drive recurring aftermarket consumables sales (ink, plates, pads, and parts); experience in consumables or repeat-purchase environments is a strong advantage
• Build, manage, and grow a robust pipeline through consistent outbound activity and follow-up
• Conduct regular sales conversations with existing customers to identify additional needs and upsell opportunities
• Qualify leads and partner with outside sales representatives to support larger or more complex opportunities
• Respond quickly and professionally to inbound inquiries generated from marketing campaigns and the company website
• Collaborate closely with Customer Service to support quotes, orders, and customer needs
• Consistently close sales and meet or exceed monthly revenue goals
• Prepare and present pricing quotes, payment terms, and sales proposals
• Maintain accurate and up-to-date records in Salesforce for pipeline visibility and reporting
• Submit weekly activity and sales reports detailing outreach volume, opportunities, and results
• Address customer questions and concerns, escalating technical issues to the Technical Service Group when appropriate
• Travel periodically for sales training and attend occasional trade shows to support lead generation and brand awareness
• Perform additional sales-related duties as assigned by management

Skills

• Proven success in inside or outside sales, with a strong emphasis on outbound prospecting and cold calling
• High level of persistence, resilience, and competitive drive to exceed sales goals
• Strong communication, negotiation, time management, and organizational skills
• Ability to understand customer workflows and present value-driven solutions
• Proficient in Microsoft Word, Excel, and PowerPoint
• 1–3 years of inside or outside sales experience required
• Experience with CRM systems (Salesforce) and ERP systems (Sage)
• Knowledge of industrial equipment, printing, marking systems, or related technologies
• Bachelor's degree in Business, Marketing, or a related field
• Aftermarket consumables sales experience strongly preferred
• Familiarity with Pad Printing and Digital Ink-Jet printing technologies

Benefits

• Medical coverage with employer premium contributions
• Dental
• Vision
• Employer-paid life insurance
• Short- and long-term disability
• Accident insurance
• EAP
• 401(k)

Company Overview