[Remote] Golf Trusted Advisor (REMOTE)

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is connecting exceptional candidates with leading employers, and they are seeking a Golf Trusted Advisor to provide high-quality customer service to golfers. The role involves assisting with merchandise selections and conducting virtual consultations to recommend products and equipment suited to golfers' needs.

Responsibilities

• Conduct 45-minute virtual golf consultation appointments, reviewing assessments and recommending products and equipment suited to the golfer’s skill level
• Highlight new products and promotions, discuss technical club functions, and recommend accessories
• Share personal experience with equipment to build brand loyalty
• Provide session recaps and purchase suggestions post-appointment
• Assist golfers with order placement, order status, product inquiries, merchandise selections, services, and promotions
• Quickly identify golfer needs, resolve issues, and maintain brand loyalty
• Collaborate with in-store staff, business partners, and vendors to research and resolve complex issues
• Perform back-office functions including logging, tracking, and follow-up of inquiries until resolution
• Attend new product and service training as required

Skills

• Bachelor's Degree or High School Diploma with equivalent experience
• Knowledge of golf products and active golf playing experience
• 1-3 years of customer service experience
• Excellent communication and verbal skills
• Ability to work well in a team environment
• Strong attention to detail and troubleshooting skills
• Strong presentation skills

Benefits

• Generous suite of benefits compliant with state paid leave requirements.
• Access to additional components such as incentives and equity may be included.

Company Overview