Strategic Customer Coordinator

Sunbelt Rentals is a leading company in the equipment rental industry, dedicated to providing exceptional service to its customers. The Strategic Customer Coordinator role involves being the main point of contact for strategic customers, ensuring their needs are met in the rental of construction and industrial equipment.

Responsibilities

• Provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items
• Act as the centralized point of contact for these accounts and satisfy the customer’s needs and requests

Skills

• Previous experience in a call center customer service role
• Knowledge/Skills/Abilities you may rely on: Construction equipment knowledge
• Customer service ethic and positive approach
• Communication skills
• Probing questions and understanding concerns
• The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job
• Equipment rental or construction industry experience
• Wynne software experience
• Bilingual Spanish/English

Benefits

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards
• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

Company Overview

Company H1B Sponsorship