Manager, Customer Insights & Data Analytics (Remote)

**Overview:** As a Manager, Customer Insights & Data Analytics, you will lead the effort to acquire and analyze data surrounding the usage of technical products across the organization. You will develop persistent analytics solutions that drive operational efficiency and data-informed decision-making across Ryder's supply chain and logistics operations. **Responsibilities:** • Lead the effort to acquire data surrounding the usage of technical products across the organization, assessment of the data for quality and sustainability, and detailed analytics to support the sales and expansion of Ryder's products • Independently identify process gaps, recommend and implement process improvements • Lead innovation in both analytical products and the curation of new data sources • Engage leadership and internal stakeholders early in the process to promote a more focused project design, greater operating efficiency, and deliver insights that will have a higher impact • Provide analytics and customer insights down to the branch and unit level • *Qualifications:** • Bachelor's degree in engineering, economics, finance, statistics, or computer science • 8 years or more of experience in big-data data analyst in a Fortune 500 company or management consulting • 8 years or more working experience with Excel, SQL, R/, SAS/other Statistical Packages • Advanced knowledge of complex query writing using SQL with the ability to join multiple tables, summarizing, grouping, data manipulation, performing analytical functions, etc. **Benefits:** • Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options • Paid time off for vacation, illness, bereavement, family, and parental leave • Tax-advantaged 401(k) retirement savings plan • Equal Opportunity Employer and Drug-Free workplace Apply tot his job Apply To this Job