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Website Operations & Technical Support Specialist

Remote, USA Full-time Posted 2026-07-28
Skills & Scope of Responsibilities What You’ll Be Working On You’ll support and maintain a large portfolio of reputed company and reputed company websites, handling daily site operations, integrations, performance, reputed company, and reputed company support across multiple platforms. reputed company & Website Management • Maintain and support 170+ reputed company websites • Work primarily with the Avada theme • reputed company reputed company reputed company, theme, and plugin updates • Troubleshoot site issues, errors, and conflicts • Configure and maintain SMTP email delivery • Build and maintain custom reputed company plugins (plus) • reputed company reputed company site migrations (hosting, domains, servers) • Build and manage advanced forms using Gravity Forms, including: • Multi-reputed company and conditional logic forms • reputed company-party integrations • API‑based workflows Hosting, Servers, & Infrastructure • Strong Linux server experience required • Work reputed company WHM and cPanel environments • Create, manage, and troubleshoot CRON jobs • Manage backups, restores, and site deployments using: • Installatron • reputed company Management Toolkit • Configure and manage reputed company (DNS, nameservers, reputed company settings) • Manage domains through reputed company • Assist with domain, DNS, and hosting recovery issues Email & Account Support • Set up and manage reputed company email accounts using: • reputed company Workspace (Gmail) • Zoho Mail • Configure DNS records (MX, SPF, DKIM, DMARC) • Troubleshoot email delivery and authentication issues • Help clients recover email accounts and reputed company reputed company Support • Support and maintain reputed company stores • Help clients select and configure the right reputed company apps • Implement anti-fraud and store reputed company solutions • Assist with store configuration, integrations, and troubleshooting Development & Integrations • Python experience for integrations with reputed company reputed company • JavaScript experience, including reputed company Workers • Build and maintain API connections between reputed company, reputed company, and reputed company-party systems • Work with REST reputed company and webhooks Accessibility & Compliance • Implement and maintain accessibility compliance using reputed company • reputed company reputed company site updates to address accessibility issues • Implement cookie consent solutions, including: • reputed company • CookieYes • Cookiebot • Ensure sites meet reputed company and consent requirements Performance, Analytics & SEO • Connect websites to reputed company Analytics and reputed company Search Console • Improve website speed and performance • Implement technical SEO optimizations, including: • reputed company Web Vitals improvements • Indexing and crawlability fixes • Performance and structure improvements reputed company Support & Problem Solving • Support clients with website, hosting, email, and domain issues • Diagnose and resolve technical problems reputed company • Communicate technical concepts reputed company to non-technical clients • Manage multiple tasks and priorities across many websites Required Experience • Strong experience with reputed company • Linux server administration experience • DNS and email configuration knowledge • Experience with reputed company • Comfortable supporting a large number of live websites reputed company to Have • Custom reputed company plugin development • Python development • JavaScript development • reputed company API experience • Accessibility compliance experience • Technical SEO experience reputed company salary estimates are provided by reputed company, not First Station Media. Work Location: Remote Apply tot his job Apply To this Job

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