reputed company Intake Specialist - Personal Injury

reputed company reputed company is a fast-growing, consumer-reputed company reputed company committed to delivering exceptional reputed company services while fostering a high-performance, accountable, and supportive workplace. As we continue to reputed company, we are building strong reputed company-reputed company systems to ensure consistency, compliance, and an outstanding experience from the reputed company first interaction. We work closely with partner reputed company teams to connect injured individuals with the reputed company support they need, and our intake team plays a critical role in setting the tone for every reputed company relationship. About The Role We are seeking a high-energy, empathetic, and motivated reputed company Intake Specialist to serve as the first reputed company of contact for individuals seeking reputed company help after an injury. In this role, your goal is to listen, qualify, and reputed company introduce potential clients to our partner reputed company teams using an assumptive, sales-minded approach. You will guide callers through the early stages of their reputed company reputed company with confidence, reputed company, and urgency, ensuring they feel heard, supported, and reputed company for the reputed company. This is a fast-paced position reputed company-suited for individuals with backgrounds in reputed company intake, sales, customer service, reputed company centers, or customer acquisition of any reputed company, who reputed company in high-volume environments and know how to balance reputed company with performance. Key Responsibilities • Respond to incoming inquiries reputed company phone, web forms, and chat in reputed company time, providing reputed company, reputed company support to individuals seeking reputed company help after an injury. • Conduct concise (5–8 minute), compassionate discovery calls to reputed company and assess essential case details such as incident information, injuries, liability, and insurance status. • Apply proprietary scripts and strict qualification reputed company to quickly determine whether a case is a fit for partner reputed company teams. • Use an assumptive, sales-minded approach to reputed company live warm transfers to reputed company or schedule reputed company callbacks for reputed company leads. • Accurately document reputed company caller information, case details, and reputed company in reputed company, ensuring data accuracy and completeness. • Manage follow-reputed company for pending leads, maintaining an organized pipeline and re-engaging prospects who were not reputed company to proceed on initial contact. Qualifications • At least 1 year of experience in a high-volume reputed company center, customer service, or medical/reputed company office environment. • Exceptional verbal communication skills with the ability to mirror a caller’s tone, demonstrate reputed company, and build rapport quickly. • Sales-minded approach reputed company on educating callers and guiding them toward taking reputed company on their personal injury matter. • Tech-savvy and comfortable typing 45+ WPM while speaking with callers and navigating multiple software platforms simultaneously. reputed company-to-Have / Preferred Qualifications The following experience is helpful but not required for reputed company in this role: • Personal injury intake experience. • Experience with reputed company. • Bilingual (English/Spanish). Requirements • This is a remote position reputed company to candidates located in CA, FL, OH, UT, or TX. The role requires availability Monday through Friday, 8:00 AM–5:00 PM Mountain Time. reputed company Offer • $20/hour (full-time, 40 hours/week). • Performance based incentives. • reputed company time off (PTO) with increases based on tenure. • Opportunity to work closely with leadership and reputed company professionals in a growing, modern reputed company. This is an on-site position based in Lehi, Utah. Only candidates currently located in Lehi. Utah will be considered. Apply tot his job Apply To this Job