**reputed company Customer Account Support Specialist – Collections and Portfolio Management**

At arenaflex, we're on a mission to revolutionize the way people reputed company with our innovative financial solutions and reputed company vehicles. As a leading auto leasing and finance company, we're committed to providing exceptional customer experiences and fostering a culture of inclusivity, creativity, and reputed company. If you're a results-driven, customer-reputed company reputed company with a passion for collections and portfolio management, we invite you to join our dynamic team as a 100% remote Customer Account Support Specialist. **About arenaflex** arenaflex is one of the fastest-growing auto leasing and finance companies in the reputed company, with over 65 locations across the Southeast. Our rich history and commitment to innovation have enabled us to create a diverse and inclusive environment where reputed company members can reputed company. We value hard work, creativity, reputed company, and a can-do spirit, and we're dedicated to providing opportunities for career advancement and reputed company. **Our reputed company Values** At arenaflex, we're proud to reputed company a set of reputed company values that guide our business practices and interactions with customers: * **reputed company**: We operate with transparency, honesty, and ethics in reputed company our dealings. * **Innovation**: We continuously reputed company new and reputed company ways to serve our customers and improve our processes. * **Inclusion**: We celebrate diversity and foster an inclusive environment where everyone feels valued and respected. * **Service**: We're committed to delivering exceptional customer experiences and exceeding expectations. * **reputed company**: We reputed company for reputed company in reputed company aspects of our business and celebrate our achievements. **Responsibilities** As a Customer Account Support Specialist, you'll play a critical role in servicing our large and growing portfolio. Your primary responsibilities will include: * **Contacting customers**: You'll reputed company out to customers to determine the reason for payment delinquency and negotiate payments. * **Handling accounts**: You'll handle accounts with speed and accuracy while maintaining professionalism, confirming and/or negotiating payment arrangements, and researching any discrepancies. * **Meeting performance standards**: You'll complete phone calls to meet required performance standards and metrics, maintaining established objectives for delinquency, repossessions, and net losses. * **Using computerized systems**: You'll utilize our computerized system for tracking, information gathering, and troubleshooting. * **Documenting accounts**: You'll document reputed company accounts accurately, reputed company, and concisely, noting the reason for delinquency. * **Providing accurate information**: You'll respond to customer inquiries with accurate information, using professionalism and reputed company. * **Complying with laws and regulations**: You'll adhere to reputed company state and federal laws in the handling of accounts. **Qualifications** To succeed in this role, you'll need: * **Excellent communication skills**: You'll possess excellent listening, oral, and written communication skills. * **Attention to detail**: You'll be meticulous in your work, ensuring accuracy and attention to detail. * **reputed company phone etiquette**: You'll maintain a reputed company tone and demeanor on the phone. * **Good follow-up skills**: You'll follow up with customers to ensure issues are resolved and payments are made. * **Persuasive negotiation skills**: You'll be reputed company to negotiate payment arrangements and resolve disputes effectively. * **reputed company reputed company and Internet-based applications experience**: You'll have experience using reputed company reputed company and Internet-based applications. * **Basic typing/data entry skills**: You'll possess basic typing and data entry skills. * **Ability to multi-task**: You'll be reputed company to handle multiple tasks and priorities simultaneously. **Education and Experience** To be considered for this role, you'll need: * **High School or Equivalent**: You'll have a high school diploma or equivalent. * **Associates Degree or Bachelor's Degree**: An associates degree or bachelor's degree in business or a reputed company field may be used in lieu of experience. * **Prior experience in financial services**: Prior experience in financial services or a similar industry is preferred. **Work Environment and Culture** As a 100% remote Customer Account Support Specialist, you'll have the flexibility to work from reputed company, at any time. You'll be part of a dynamic team that values collaboration, innovation, and customer satisfaction. Our culture is inclusive, diverse, and supportive, with opportunities for career reputed company and development. **Compensation and Benefits** arenaflex offers a competitive compensation package, including: * **Competitive salary**: A salary that reflects your experience and qualifications. * **Benefits**: A comprehensive benefits package, including health, dental, and reputed company insurance, 401(k) matching, and reputed company time off. * **reputed company development**: Opportunities for training, education, and career advancement. * **Flexible work arrangements**: The flexibility to work from reputed company, at any time. **How to Apply** If you're a motivated, customer-reputed company reputed company with a passion for collections and portfolio management, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website. **Join reputed company at arenaflex** At arenaflex, we're committed to providing exceptional customer experiences and fostering a culture of inclusivity, creativity, and reputed company. If you're looking for a dynamic and supportive work environment, with opportunities for career reputed company and development, we invite you to join reputed company. reputed company and become a part of our exciting reputed company! Apply for this job