Lead Pharmacy Technician, Customer Service and Data Entry Team Leader in Peabody, MA, at arenaflex

Introduction to arenaflex and the Role

arenaflex is a leading healthcare company dedicated to providing exceptional care to those in need. As part of our mission to deliver best-in-class customer support, we are seeking an experienced and skilled Lead Pharmacy Technician to join our team in Peabody, MA. This role is an excellent opportunity for individuals who thrive in leadership positions and are looking to take the next step in their career. As a Lead Pharmacy Technician, you will play a vital role in leading and supporting our front-end pharmacy technician team, ensuring seamless data entry, customer service, and processing support tasks.

Day in the Life of a Lead Pharmacy Technician

In this dynamic role, you will work closely with our senior technicians to coordinate daily production, troubleshoot issues, and identify solutions to improve our front-end processes and workflow. Your responsibilities will include:

• Collaborating with senior technicians to coordinate daily production of assigned areas, including data entry, customer service, and automation
• Troubleshooting and assisting with front-end processes and workflow issues to identify a solution
• Partnering with pharmacy leaders on team training plans and collaborating with field training teams as needed
• Assisting in orientation, training, and education programs for all controlled substances in accordance with policies, procedures, state, and federal laws
• Providing exceptional customer service to our long-term care, assisted living, and chronic care customers
• Working alongside the pharmacist to ensure accuracy and efficiency in our pharmacy operations

The Team and Rewarding Benefits

At arenaflex, we pride ourselves on our supportive and inclusive work environment. As a Lead Pharmacy Technician, you will be part of a talented team of professionals who share a passion for delivering exceptional customer care. We offer a range of benefits, including:

• Competitive pay and comprehensive benefits
• Paid training, tuition support, and cross-training opportunities
• FREE business, leadership, and development courses
• Employee discount programs
• Affordable back-up child and elder care
• Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if working 30+ hours per week)
• And more!

Required Qualifications

To be successful in this role, you will need:

• Verifiable High School Diploma or GED
• Certification, licensure, or registration as a pharmacy technician, or as required by state law
• One (1) or more years of experience as a pharmacy technician

Preferred Qualifications

While not required, the following skills and experience are preferred:

• Prior experience in the long-term care industry
• PTCB National Certification

Education

A verifiable High School Diploma or GED is required for this role.

Business Overview

arenaflex is committed to delivering enhanced human-centric healthcare for a rapidly changing world. Our purpose is to bring our heart to every moment of our customers' health, and we strive to promote and sustain a culture of diversity, inclusion, and belonging every day. We are an affirmative action employer and an equal opportunity employer, and we do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Expected Salary and Location

The typical pay range for this role is between $18.50 and $34.60 per hour, depending on location and experience. This role is based in Peabody, MA, and we offer a range of benefits and perks to support your career growth and well-being.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to supporting the career growth and development of our employees. As a Lead Pharmacy Technician, you will have access to a range of training and development opportunities, including paid training, tuition support, and cross-training opportunities. You will also have the chance to work with a talented team of professionals who share a passion for delivering exceptional customer care, and to contribute to the development of our pharmacy operations.

Work Environment and Company Culture

Our work environment is supportive, inclusive, and dynamic, with a focus on delivering exceptional customer care. We pride ourselves on our company culture, which values diversity, inclusion, and belonging. As a Lead Pharmacy Technician, you will be part of a talented team of professionals who share a passion for delivering exceptional customer care, and you will have the opportunity to contribute to the development of our pharmacy operations.

Compensation, Perks, and Benefits

We offer a range of benefits, including competitive pay, comprehensive benefits, paid training, tuition support, and cross-training opportunities. We also offer a range of perks, including employee discount programs, affordable back-up child and elder care, and up to $10,000 reimbursement for expenses to build a family. Our benefits and perks are designed to support your career growth and well-being, and to recognize your contributions to our team.

Conclusion

If you are a motivated and experienced pharmacy technician looking to take the next step in your career, we encourage you to apply for this exciting opportunity. As a Lead Pharmacy Technician at arenaflex, you will have the chance to work with a talented team of professionals, to contribute to the development of our pharmacy operations, and to deliver exceptional customer care to our long-term care, assisted living, and chronic care customers. Apply now to join our team and take the first step towards a rewarding and challenging career with arenaflex.