Experienced Customer Service Associate – Nights and Weekends – Providing Exceptional Dining Experiences at arenaflex

Introduction to arenaflex

arenaflex is a dynamic and innovative organization that is revolutionizing the way we think about customer service and the dining experience. As a leader in the industry, we are committed to providing our customers with exceptional service, delicious food, and a fun and welcoming atmosphere. Our team members are the backbone of our organization, and we are dedicated to creating a work environment that is supportive, inclusive, and empowering. If you are a motivated and enthusiastic individual who is passionate about delivering outstanding customer service, we want to hear from you!

Job Overview

As a Customer Service Associate at arenaflex, you will play a vital role in ensuring that our customers have an exceptional dining experience. Your main priority will be to provide great customer service, and you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, and more. We are looking for individuals who are team players, excellent communicators, and happy, courteous, and enthusiastic. If you have previous experience in customer service, retail, or the restaurant industry, we encourage you to apply. However, no experience is required, as we provide paid training for all new team members.

Key Responsibilities

• Taking orders in the drive-thru and processing payments efficiently
• Assembling orders and delivering food to customers
• Cleaning the dining room, tables, floors, and other areas of the restaurant
• Providing excellent customer service and ensuring that customers have a positive experience
• Working together as a team to ensure continuity of service and completing tasks and assignments
• Following proper safety procedures when handling and/or preparing food
• Multitasking and working under pressure in a fast-paced environment

Qualifications and Skills

To be successful in this role, you will need to possess certain qualities and skills, including:

• Excellent communication and interpersonal skills
• Ability to work well under pressure and in a fast-paced environment
• Strong teamwork and collaboration skills
• Ability to lift and carry, push or pull heavy objects up to 50 pounds
• Ability to kneel, bend, twist, or stoop
• Ability to ascend or descend stairs
• Ability to reach and grasp objects (including above head and below waistline)
• Excellent verbal and written communication skills
• Ability to show up to scheduled shifts on time

Essential Functions of the Position

The intellectual and physical demands described below are representative of what must be met by team members to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lift and carry, push or pull heavy objects up to 50 pounds
• Kneel, bend, twist, or stoop
• Ascend or descend stairs
• Reach and grasp objects (including above head and below waistline)
• Excellent verbal and written communication
• Ability to show up to scheduled shifts on time

Benefits and Perks

At arenaflex, we offer a range of benefits and perks to our team members, including:

• Competitive pay and benefits
• Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection
• OnePass Gym Membership Program
• 401(k) With Safe Harbor Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• Crewmember Assistance Program
• Education assistance
• Pet Insurance
• Paid Time Off
• Closed for all major holidays
• Early closure for company events
• Casual Work Attire
• Flexible Scheduling
• Perkspot Employee Discount Program

Career Growth Opportunities

At arenaflex, we are committed to the growth and development of our team members. Within your first year of working with us, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations. We also offer opportunities for advancement and professional development, so you can take your career to the next level.

Work Environment and Company Culture

At arenaflex, we are proud of our fun and supportive work environment. We believe in balancing hard work and having fun, and we encourage our team members to take initiative and be authentic and genuine in their interactions with customers and colleagues. We are an equal opportunities employer and value individuality and diversity. If you are looking for a workplace that is inclusive, empowering, and fun, we want to hear from you!

How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role. We look forward to hearing from you and welcoming you to the arenaflex team!

arenaflex is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, supportive, and empowering, and we look forward to receiving your application.