**Experienced Ramp Agent (Customer Service Agent) - DCA at arenaflex**

**Join the arenaflex Team and Take Your Career to New Heights** At arenaflex, we're passionate about providing exceptional customer service and ensuring that our customers' baggage and cargo arrive safely and on time. As a Ramp Agent, you'll play a vital role in our mission to deliver outstanding service and exceed our customers' expectations. If you're a team player with a passion for customer service and a willingness to learn, we want to hear from you! **About arenaflex** arenaflex is a world-leading airline that operates with a shared dedication to living our values: Care, Integrity, Resilience, and Servant Leadership. Our people are our success, and we're committed to Sharing Success with our employees. At arenaflex, you'll have the opportunity to see the world while earning great compensation and benefits to help you keep climbing along the way. **Key Responsibilities** As a Ramp Agent, you'll be responsible for: * Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, ensuring timely connections by guiding incoming and departing aircraft from the gate positions. * Safeguarding cargo, baggage, and mail from damage, loss, and weather. * Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion. * Operating baggage scanners and computers to ensure baggage is routed accurately to the customer's destination. **Work Environment and Physical Demands** This role requires a high level of physical activity, including bending, lifting, standing, and walking. You'll be working in a fast-paced environment with repetitive tasks, such as loading and stacking bags weighing up to 50-70 pounds. At times, you may be exposed to harsh weather conditions (heat, rain, snow). We practice safety-conscious behaviors in all operational processes and procedures. **Scheduling and Shifts** Scheduling is based on operational needs, and shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You'll work between 20 and 40 hours per week based on your seniority. **Compensation and Benefits** * Starting pay: $21.85 per hour * Additional pay increases occur regularly through 10.5 years * Competitive salary, industry-leading profit-sharing program, and performance incentives * 401(k) with generous company contributions up to 9% * New hires are eligible for up to 2-weeks of vacation, earned for use in the following vacation year (April 1 - March 31) * In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period * 10 paid holidays per calendar year * Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life insurance benefits * Family care assistance through fertility support, surrogacy, and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages * Holistic Wellbeing programs to support physical, emotional, social, and financial health * Domestic and International space-available flight privileges for employees and eligible family members * Career development programs to achieve your long-term career goals * Worldwide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint * Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies * Recognition rewards and awards through the platform Unstoppable Together * Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks **Minimum Qualifications** * Consistently prioritizes safety and security of self, others, and personal data * Embraces diverse people, thinking, and styles * Possesses a high school diploma, GED, or high school equivalency * Is at least 18 years of age and has authorization to work in the United States * Has a valid driver's license * Proficiency in English * Pass a physical ability test (PAT) * Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high-visibility safety apparel subject to an approved accommodation, such as alternate PPE * Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal **Preferred Qualifications** * N/A **Why Join arenaflex?** At arenaflex, we're committed to creating a positive and inclusive work environment that supports your growth and development. We offer a range of benefits and perks to help you keep climbing, including competitive compensation, comprehensive health benefits, and opportunities for career advancement. If you're a team player with a passion for customer service and a willingness to learn, we want to hear from you! **Apply Now** Ready to take your career to new heights? Apply now to join the arenaflex team as a Ramp Agent (Customer Service Agent) - DCA. Apply for this job