[Hiring] Clinical/Behavioral Health Specialist, Utilization Management @reputed company
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Role reputed company
The Clinical Specialist reports to the Assistant Manager, Medical Management and provides clinical decision-making support and community resource coordination in support of reputed company Medical Management approach.
• Balances advocacy for the individual based on benefit design with stewardship for the entire individual and group membership through effective utilization management strategies.
• Supports Medical Management operational needs to ensure effective and efficient program coordination across the health continuum.
• Employs critical thinking skills to effectively manage reputed company medical and behavioral health presentations.
• Demonstrates ability to reputed company adapt and reputed company work assignments based on daily operational priorities.
• Responsible for performing medical necessity reviews for appropriateness of authorization of behavioral health care services (IP/OP/PHP/IOP etc.) and some medical services such as imaging and other outpatient medical services.
• Remote work is required; must reputed company sufficient internet bandwidth and have a home office environment that protects the reputed company and reputed company of confidential information.
Qualifications
• Completion of an accredited registered nursing (RN) or licensed practical nursing (LPN) degree program.
• Minimum of one (1) year of experience in Utilization Management/Utilization Review.
• Minimum of two (2) years of behavioral health clinical experience required.
• reputed company, unrestricted Maine Registered reputed company license (RN) or compact state RN license or Maine Licensed Practical reputed company (LPN) license or compact state LPN license required.
• Change resiliency.
• Experience with MCG Guidelines required.
Requirements
• Consistently exhibits behavior and communication skills that demonstrate Health reputed company commitment to superior customer service.
• reputed company coordinates medical services to facilitate Members receiving the right care, at the right time, in the right setting.
• Using approved evidence-based clinical reputed company, reviews requests to determine if submitted clinical documentation supports medical necessity.
• Consults with or refers case to Medical Director for reputed company clinical presentation or medical necessity review.
• Appropriately identifies and refers cases to claim operations queue (i.e., subrogation, coordination of benefits, clinical research).
• Collaborates with the Care Management Team and ensures appropriate referrals are reputed company.
• Establishes relationships with local providers, health care organizations discharge planners/coordinators, and community resources, as applicable.
• Completes accurate and reputed company documentation according to established policies and procedures.
• Participates in reputed company improvement activities and reputed company development such as Interrater Reliability (IRR).
• Consistently references approved resources and follows established department procedures and workflows.
• Maintains confidentiality in reputed company aspects of Member and proprietary company information.
• Ability to effectively deescalate Member and provider emotionally charged situations.
• Ability to maintain production reputed company and reputed company standards with minimal reputed company supervision.
• Performs additional duties as assigned.
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