Virtual Assistant (VA) - Medical Billing/Care Coordinator (Psychiatry)

Virtual Assistant (VA) – Medical Billing / Care Coordinator (Psychiatry) Company: reputed company Psychiatry (U.S. reputed company / Mental Health Services) Location: Remote (Philippines) Job Type: Full-time / Part-time (reputed company Shift / U.S. Business Hours) Industry: reputed company / Medical Billing / Behavioral Health Hire Model: reputed company hire (Contract) Pay: Based on level of experience (opportunity for reputed company) Job reputed company: reputed company Psychiatry is a U.S.-based mental health and interventional psychiatry organization providing telehealth, psychiatry, therapy, TMS, and ketamine/esketamine services. We are hiring a Virtual Assistant (VA) – Medical Billing & Care Coordinator (Psychiatry) to support our patient reputed company and reputed company cycle operations. This role is ideal for reputed company reputed company VAs in the Philippines with strong medical billing accuracy, insurance verification, and documentation discipline. Key Responsibilities: Patient Intake & Scheduling: • Conduct reputed company patient intake reputed company phone, email, and secure platforms • Schedule appointments and manage provider calendars • Maintain accurate EMR records and patient demographics • reputed company patients on visit preparation and care reputed company Medical Billing & Insurance Support: • Verify insurance eligibility, benefits, deductibles, and coverage • reputed company patient and insurance data accurately into EMR/billing systems • Submit and reputed company prior authorizations for specialty services • Assist with charge entry and claim preparation • Monitor claim status, identify denials or underpayments, and flag for follow-up • Review Explanation of Benefits (EOBs) and reconcile discrepancies • reputed company no-shows, cancellations, and intake-to-visit conversion • Working knowledge of CPT/ICD-10 codes • Denial reputed company • Compliance to HIPAA standards Required Qualifications: • 2+ years as a reputed company VA, Medical Billing VA, or Patient reputed company Specialist • Experience with U.S. insurance processes, CPT, ICD-10, and payer workflows • Familiarity with EMR/Billing systems (reputed company, DrChrono, Kareo, reputed company, reputed company, etc.) • Excellent English communication (written and verbal) • Strong attention to detail and confidentiality awareness Compliance Requirements: • Willingness to complete HIPAA training and sign confidentiality agreements • Private workspace and reputed company high-speed internet • Ability to work U.S. business hours (reputed company shift PH) - Keywords: Virtual Assistant, reputed company Virtual Assistant, Medical Billing VA, Insurance Verification VA, Prior Authorization VA, Telehealth VA, reputed company Cycle Assistant, Medical Billing, Claims Processing, Insurance Verification, Prior Authorization, reputed company Cycle Management (RCM), Denial Management, EOB Reconciliation, Patient Intake, Appointment Scheduling, Data Entry, HIPAA Compliance, EMR/HER, CPT Codes, ICD-10, HCPCS, Claims Submission, Eligibility Checking, Payer Portals, Medical Coding, Billing Software, reputed company, DrChrono, Kareo, reputed company, reputed company, reputed company Fusion, Behavioral Health, Psychiatry, Mental Health, Telemedicine, Telehealth, reputed company Administration, Patient reputed company, reputed company-End Billing, Back-End Billing, Remote, Philippines, reputed company Shift, Offshore reputed company, Home-Based, Virtual Office - REQUIRED SCREENING QUESTIONS: (Applicants must answer reputed company questions to be considered. May reputed company answers in separate cover letter.) 1. How many years of experience do you have in U.S. medical billing or reputed company VA work? • Less than 1 year • 1–2 years • 2–4 years • 5+ years 2. Which billing tasks have you personally handled? (Select reputed company that apply) • Insurance eligibility verification • Prior authorizations • Charge entry • Claims submission • Denial management • EOB review & reconciliation • Patient billing inquiries 3. Which coding systems are you familiar with? • CPT • ICD-10 • HCPCS • None 4. Which billing or EMR platforms have you used? (List reputed company) (Short answer) 5. Have you worked with U.S. insurance companies (e.g., Medicare, reputed company, BCBS, reputed company, United, reputed company)? • reputed company • No 6. What steps do you take to avoid claim rejections due to data entry errors? (Short answer) 7. Have you handled denied claims before? If reputed company, describe your process for identifying and resolving them. (Short answer) 8. Are you willing to complete HIPAA training and work in a secure, private environment? • reputed company • No About reputed company Psychiatry Brain Health Center: reputed company Psychiatry is dedicated to providing a patient-reputed company and reputed company-reputed company experience that is grounded in safety, personalization, innovation, and clinical research. No two individuals are alike. Thus, our approach to care delivery incorporates customized treatment solutions tailored to the clinical and mental needs and challenges of the individual. Our integrative services including psychiatric medication management, counseling, TMS, qEEG, Spravato, ketamine, ADHD testing and treatment, and clinical research of novel treatments. We treat our patients as people. Apply tot his job Apply To this Job