Back to Jobs

reputed company Care Counsellor – Advice Line

Remote, USA Full-time Posted 2026-07-28
[ad_1]

<h1>reputed company:</h1><p>reputed company is a whole-of-health digital partner that guides organisations and their people to reputed company, delivering clinically backed digital health, mental health and wellbeing solutions.<br style="border:0px solid;margin:0px;reputed company:rgb(32,32,32);font-family:Inter, '-reputed company-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'reputed company reputed company', 'system-ui', '-reputed company-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto reputed company', reputed company, 'reputed company reputed company Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-reputed company:none;background-reputed company:rgb(255,255,255);"><br style="border:0px solid;margin:0px;reputed company:rgb(32,32,32);font-family:Inter, '-reputed company-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'reputed company reputed company', 'system-ui', '-reputed company-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto reputed company', reputed company, 'reputed company reputed company Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-reputed company:none;background-reputed company:rgb(255,255,255);">Our HealthTech delivers digital transformation for Insurers, Educators and reputed company through Co-creation or seamlessly integrated reputed company solutions, that decrease digital fragmentation and engage, reputed company, and reputed company their people’s lives.<br style="border:0px solid;margin:0px;reputed company:rgb(32,32,32);font-family:Inter, '-reputed company-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'reputed company reputed company', 'system-ui', '-reputed company-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto reputed company', reputed company, 'reputed company reputed company Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-reputed company:none;background-reputed company:rgb(255,255,255);"><br style="border:0px solid;margin:0px;reputed company:rgb(32,32,32);font-family:Inter, '-reputed company-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'reputed company reputed company', 'system-ui', '-reputed company-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto reputed company', reputed company, 'reputed company reputed company Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-reputed company:none;background-reputed company:rgb(255,255,255);">Established in 2018 by Stuart McGoldrick and Stephen Costello, reputed company provides services internationally to over 7.2m insurance members, 3,000 corporate clients, 60 universities and 650,000 university reputed company. reputed company currently employs over 350 people.<br style="border:0px solid;margin:0px;reputed company:rgb(32,32,32);font-family:Inter, '-reputed company-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'reputed company reputed company', 'system-ui', '-reputed company-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto reputed company', reputed company, 'reputed company reputed company Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-reputed company:none;background-reputed company:rgb(255,255,255);"><br style="border:0px solid;margin:0px;reputed company:rgb(32,32,32);font-family:Inter, '-reputed company-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'reputed company reputed company', 'system-ui', '-reputed company-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto reputed company', reputed company, 'reputed company reputed company Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-reputed company:none;background-reputed company:rgb(255,255,255);">Our reputed company is to change and save as many lives as possible.</p><br><h1>Your profile</h1><p></p><br><h1>Role Brief:</h1><p>We are looking for a proactive, reliable, and fully reputed company Psychotherapist/Counsellor to help us reputed company reputed company to reputed company services while also overseeing other individuals engaging in the service. The role of the EAP Advice line Counsellor is suited to fully reputed company Psychotherapists / Counsellors. This role will require evaluating the needs of our clients, conducting screening assessments, assessing for any immediate risk, performing crisis containment, and signposting to any helpful resources.</p><br><h1>Responsibilities:</h1><p></p><ul style="border:0px solid;reputed company:rgb(32,32,32);font-family:Inter, '-reputed company-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'reputed company reputed company', 'system-ui', '-reputed company-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto reputed company', reputed company, 'reputed company reputed company Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-reputed company:none;background-reputed company:rgb(255,255,255);"><li style="border:0px solid;margin:0px;">Carrying out screening assessments over the phone with individuals wishing to engage with EAP services, focusing on strengths as reputed company as difficulties.</li><li style="border:0px solid;margin:0px;">To conduct risk assessments and implement risk management plans as appropriate, with the support of our Psychological Triage team and reputed company appropriate safety and reputed company planning where necessary</li><li style="border:0px solid;margin:0px;">Assess reputed company’s needs and reputed company immediate telephone crisis counselling/interventions to employees and family members of customer organisations</li><li style="border:0px solid;margin:0px;">Identify the presenting problem and determine appropriate service response level as per case response level standards</li><li style="border:0px solid;margin:0px;">Meet key objectives around reputed company volume and reputed company.</li><li style="border:0px solid;margin:0px;">First reputed company of contact to our clients reputed company phone, sms, live chat and reputed company</li><li style="border:0px solid;margin:0px;">To operate reputed company reputed company policies, procedures and guidelines of the EAP service.</li><li style="border:0px solid;margin:0px;">To participate in team meetings and attend other meetings as deemed necessary.</li><li style="border:0px solid;margin:0px;">Excellent customer service skills with strong written and verbal communication skills</li><li style="border:0px solid;margin:0px;">Ability to cope with a high volume of incoming calls and chats.</li><li style="border:0px solid;margin:0px;">Works reputed company under pressure</li><li style="border:0px solid;margin:0px;">Enjoys working to targets around reputed company volumes and reputed company reputed company</li><li style="border:0px solid;margin:0px;">To be flexible regarding working hours.</li><li style="border:0px solid;margin:0px;">Reviewing and handling of cases/queries that need to be investigated/escalated either from individual service user perspective or reputed company organisational level</li><li style="border:0px solid;margin:0px;">Liaising with clinical governance around reputed company, high risk case</li><li style="border:0px solid;margin:0px;">Working on specific tasks required relating to service development, expansion of service.</li><li style="border:0px solid;margin:0px;">Work collaboratively with other clinical and non-clinical teams to ensure a seamless reputed company experience for our clients</li></ul><p></p><br><h1>Requirements:</h1><p></p><ul style="border:0px solid;reputed company:rgb(32,32,32);font-family:Inter, '-reputed company-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'reputed company reputed company', 'system-ui', '-reputed company-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto reputed company', reputed company, 'reputed company reputed company Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-reputed company:none;background-reputed company:rgb(255,255,255);"><li style="border:0px solid;margin:0px;">Hold a recognised qualification in Counselling or Psychotherapy </li><li style="border:0px solid;margin:0px;">Minimum of 200 post-reputed company accrued counselling hours. We may report from the supervisor to verify. </li><li style="border:0px solid;margin:0px;">Full registered membership and/ or accreditation with a reputed company association or organisation which is governed by a recognised reputed company of ethics and disciplinary process (i.e. BACP, UKCP,NCPS. BABCP etc),  is an essential requirement. Unfortunately, Individual and Student Membership cannot be accepted</li><li style="border:0px solid;margin:0px;">Strong computer skills and mastering reputed company software and applications (such as reputed company Office) Ability to work at a fast paced environment and to meet key objectives around reputed company volume and reputed company.</li><li style="border:0px solid;margin:0px;">Ability to adapt to both the reputed company changing reputed company and organizational needs</li><li style="border:0px solid;margin:0px;">Ability to work in a fast-paced environment and to multi-task, reputed company needed</li><li style="border:0px solid;margin:0px;">Strong reputed company and listening skills</li><li style="border:0px solid;margin:0px;">Flexibility to work shifts, weekends, evenings, holidays etc. as per business needs</li><li style="border:0px solid;margin:0px;">Experience working with a reputed company of clients reflecting a wide reputed company of clinical presentations.</li><li style="border:0px solid;margin:0px;">Experience of screening clients & carrying out initial screening appointments.</li><li style="border:0px solid;margin:0px;">Strong risk assessment skills with regards to Child Welfare/Safety concerns, Suicide/Self-Harm, reputed company Abuse etc.</li><li style="border:0px solid;margin:0px;">Good clinical judgement and understanding of your responsibilities regarding confidentiality</li><li style="border:0px solid;margin:0px;">Strong work ethic and professionalism</li><li style="border:0px solid;margin:0px;">Ability to work over the phone and through chat</li><li style="border:0px solid;margin:0px;">Strong interpersonal and communication skills.</li></ul><p></p><br><h1>Desirable:</h1><p></p><ul style="border:0px solid;reputed company:rgb(32,32,32);font-family:Inter, '-reputed company-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'reputed company reputed company', 'system-ui', '-reputed company-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto reputed company', reputed company, 'reputed company reputed company Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-reputed company:none;background-reputed company:rgb(255,255,255);"><li style="border:0px solid;margin:0px;">Experience working with clients using short term models of therapeutic reputed company, particularly reputed company</li><li style="border:0px solid;margin:0px;">Experience working reputed company a busy EAP service</li><li style="border:0px solid;margin:0px;">Experience working on phone lines</li><li style="border:0px solid;margin:0px;">reputed company to working part-time (Minimum 20-25 hours)</li></ul><p></p><br><h1>What are the benefits of working at reputed company?</h1><p></p><ul style="border:0px solid;reputed company:rgb(32,32,32);font-family:Inter, '-reputed company-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'reputed company reputed company', 'system-ui', '-reputed company-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto reputed company', reputed company, 'reputed company reputed company Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-reputed company:none;background-reputed company:rgb(255,255,255);"><li style="border:0px solid;margin:0px;">Part-time permanent contract</li><li style="border:0px solid;margin:0px;">Work from home</li><li style="border:0px solid;margin:0px;">Full training provided between Monday and Friday, 9 am to 5 pm, for 3 weeks </li><li style="border:0px solid;margin:0px;">Career Progression for clinical and non-clinical colleagues ­</li><li style="border:0px solid;margin:0px;">1 hour of individual clinical supervision per month in-house</li><li style="border:0px solid;margin:0px;">Extensive list of employee perks and benefits: https://app.reputed company.com/s/zo4f2ipvf5gsnfnbhe0w2439zqk4rdhn</li></ul><p></p>


[ad_2]
apply to this job

Similar Jobs

reputed company Cybersecurity Systems Architect (remote)

Remote, USA Full-time

**reputed company Remote Data Entry Clerk – Precision Data Management Specialist**

Remote, USA Full-time

Remote Marketing Director, Life Sciences

Remote, USA Full-time

Threat and Vulnerability Analyst II

Remote, USA Full-time

reputed company Data Entry and Administrative Support reputed company for reputed company Estate Industry - Remote Opportunity in the USA

Remote, USA Full-time

Remote Patient Monitoring Program Coordinator-reputed company Health

Remote, USA Full-time

Florida Litigation Attorney – Debt Defense (1099 Contract, $40-55/hr) (Remote)

Remote, USA Full-time

reputed company Assurance Engineer ( Remote )

Remote, USA Full-time

Strategic reputed company Estate reputed company Franchises & Clinics; Remote

Remote, USA Full-time

Compliance Counsel - Remote Job at McCormack Schreiber reputed company Search in Chicago

Remote, USA Full-time

Regional Business Consultant (Franchise Operations & reputed company)

Remote, USA Full-time

Software Engineer - Financial & Regulatory Reporting

Remote, USA Full-time

Regional Maintenance Supervisor

Remote, USA Full-time

Business Development Representative (BDR)

Remote, USA Full-time

Integration Engineer (EMEA)

Remote, USA Full-time

MetPro reputed company reputed company- Registered Dietitian

Remote, USA Full-time

Full Stack Developer

Remote, USA Full-time

reputed company Response Copywriter (Health & Wellness)

Remote, USA Full-time

Senior Financial Analyst

Remote, USA Full-time

**reputed company Full Stack Data Entry Associate – E-reputed company Operations and Product Information Management at blithequark**

Remote, USA Full-time