Experienced Remote Data Entry Technician – Customs Brokerage Team Member with Excellent Customer Service Skills

Introduction to arenaflex

arenaflex is a leading organization in the logistics and supply chain industry, committed to providing exceptional services to its clients. With a strong focus on team-oriented and fast-paced work environments, arenaflex is dedicated to fostering a culture of professionalism, excellence, and continuous growth. As a remote data entry technician, you will be an integral part of our customs brokerage team, working closely with colleagues and management to ensure seamless operations and outstanding customer service.

Job Overview

This is a part-time, entry-level position within our customs brokerage team, requiring 15-20 hours of work per week, between Monday and Friday, 8 AM and 5 PM. As a remote data entry technician, you will be responsible for ensuring accurate and timely data entry into our operating system, understanding and identifying customs documentation, and providing excellent customer service to build and maintain strong relationships both internally and externally.

Key Responsibilities

• Ensure accurate and timely data entry into our operating system, with a high level of attention to detail and accuracy.
• Understand and identify customs documentation, including customs declarations and other relevant documents.
• Transpose customs declaration information from documents into the customs entry system to allow for the build of a valid customs declaration.
• Verify documents received for import customs purposes are compliant and correct, ensuring adherence to regulations and standards.
• Provide excellent customer service, building and maintaining strong relationships with clients, colleagues, and management, both internally and externally.
• Ensure compliance with all relevant regulations, laws, and company policies, maintaining a high level of professionalism and integrity.
• Daily execution of workflow and department metrics, with a focus on continuous improvement and process optimization.

Qualifications and Skills

To be successful in this role, you will require:

• An Associate's or Bachelor's degree in a relevant field, such as logistics, supply chain management, or business administration.
• Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate clearly and concisely both verbally and in writing.
• Strong organizational and prioritization skills, with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Proficient computer skills, including solid data entry with a high accuracy rate, email, internet, Excel, Word, and PowerPoint.
• A growth mindset, with a desire to learn and develop your skills, and a passion for career growth and development in the supply chain and logistics industry.
• A strong desire for a career in supply chain/logistics, with a willingness to learn and adapt to new processes and technologies.

Essential Competencies

In addition to the above qualifications and skills, you will require:

• Excellent communication and customer service skills, with the ability to build and maintain strong relationships with clients and colleagues.
• Strong analytical and problem-solving skills, with the ability to identify and resolve issues in a timely and effective manner.
• A high level of attention to detail and accuracy, with the ability to work in a fast-paced environment with multiple priorities and deadlines.
• A strong team player, with the ability to work collaboratively with colleagues and management to achieve common goals and objectives.

Career Growth and Development

At arenaflex, we are committed to providing our employees with opportunities for career growth and development. As a remote data entry technician, you will have access to training and personnel development programs, designed to help you develop your skills and advance your career in the supply chain and logistics industry.

Work Environment and Company Culture

arenaflex is a dynamic and fast-paced work environment, with a strong focus on teamwork, collaboration, and continuous improvement. Our company culture is built on a foundation of professionalism, excellence, and integrity, with a commitment to providing exceptional services to our clients and fostering a positive and inclusive work environment for our employees.

Compensation and Benefits

arenaflex offers a competitive compensation package, including paid vacation, holiday, sick time, health plan, life and long-term disability insurance, 401(k) retirement savings plan, and employee stock purchase plan. We also provide training and personnel development programs, designed to help you develop your skills and advance your career.

Conclusion

If you are a motivated and detail-oriented individual, with a passion for customer service and a desire to work in the supply chain and logistics industry, we encourage you to apply for this exciting opportunity. As a remote data entry technician at arenaflex, you will be an integral part of our customs brokerage team, working closely with colleagues and management to ensure seamless operations and outstanding customer service. Apply now to join our dynamic and fast-paced team and take the first step in your career growth and development.