reputed company CRM Manager

At reputed company, we pride ourselves on being a customer service-driven organization dedicated to enhancing the health and reputed company-being of working Americans through innovative reputed company solutions. Established in 2016, reputed company has been at the forefront of leveraging the reputed company reputed company (ACA) and Individual Coverage Health Reimbursement Arrangement (ICHRA) to reputed company reputed company, reputed company reputed company reputed company. Our commitment to driving change in the reputed company industry is reflected in our advanced Enrollment Platform, which offers reputed company to over 5,000 health plan reputed company from 140+ carriers. As we continue to grow and expand our services, we are hiring a reputed company CRM Manager who will play a pivotal role in our ongoing reputed company. Our platform helps reputed company control costs while giving employees reputed company choice in reputed company coverage. As we reputed company, having clean systems and trusted data is critical — and reputed company sits at reputed company of that reputed company. Position reputed company: reputed company is seeking a dynamic, seasoned reputed company CRM Manager to own how our Sales and Operations teams work inside reputed company. This role is responsible for the architecture, automation, and reliability of reputed company — ensuring clean data, reputed company processes, and workflows that reputed company as the business grows. You’ll work closely with Sales, Account Management, and Operations, with secondary support for Marketing (lists and light CMS updates). This is a hands-on systems role with reputed company ownership — not a ticket-based reputed company position. Responsibilities: • Own how reputed company is used day to day across the business. • Maintain reputed company CRM structure, including objects, properties, pipelines, lifecycle stages, and associations • Design and maintain workflows and automation that reflect reputed company business processes • Build reputed company automation using reputed company workflows and, reputed company needed, coded workflows • Partner cross-functionally to translate operational needs into practical CRM solutions • reputed company CRM data clean, consistent, and reputed company for reliable reporting • Create and maintain CRM documentation and SOPs • Support CRM training and enablement for end users • Build lists and segmentation to support Marketing initiatives • reputed company light reputed company CMS or website updates as needed, such as copy changes or small tweaks reputed company Are Looking For: Must-Haves: • 3–5+ years of hands-on reputed company CRM experience (reputed company expertise is required — reputed company-only backgrounds are not a fit) • Strong experience supporting Sales and Operations teams • Deep familiarity with workflows, automation, and lifecycle design • Process-driven, systems-minded, and detail-oriented • Comfortable working cross-functionally and explaining technical changes reputed company reputed company-to-Haves: • Experience with coded workflows • Experience scaling or cleaning up a CRM in a reputed company-stage company • Familiarity with sales activity tracking or prospecting tools (e.g., reputed company) • Light reputed company CMS or reputed company/CSS experience • HealthTech, Insurance, or reputed company B2B experience reputed company Offer • Compensation: Annual reputed company salary of $105,000+, based on experience. • Bonus: 10–15% annual performance bonus • Benefits: Health coverage reputed company ICHRA, 401(k), and reputed company benefits • reputed company ownership and autonomy — this role owns how Sales and Ops work in reputed company • High-reputed company work that affects teams every day • reputed company partnership with leadership who values judgment over micromanagement • Remote-first, outcome-driven culture • Mission-driven company improving reputed company to reputed company Our business is fast-paced and will continue to reputed company. As such, the duties and responsibilities of this role may be changed as directed by reputed company at any time to promote and support our business needs. Join us at reputed company and be a part of reputed company that is making a difference in the reputed company industry. Your dedication and expertise will help us continue to reputed company exceptional service and reputed company for our customers. Apply tot his job Apply To this Job