[Remote] Sr Master Data System & Business Analyst (100% Remote)

Note: The job is a remote job and is open to candidates in USA. US Foods is committed to providing reasonable accommodations for individuals with disabilities and is excited to offer a role for a Sr Master Data Business and System Analyst. This position is responsible for driving product strategy for master data solutions and acting as a liaison between business and development teams to enhance operations and data accuracy. Responsibilities • Establish and maintain relationships with business and technology stakeholders to influence product strategy and prioritization decisions for master data solutions, including PIM systems • Serve as a liaison between the business and development teams, acting as the voice of the business in communications with development teams, translating business needs and requirements into actionable plans • Manage system enhancement requests and prioritizations evaluating business cases for implementation • Contribute to and maintain the development team backlog, ensuring alignment with business needs and priorities • Collaborate with technical teams to facilitate the delivery of features, optimizing processes to enhance development cycle efficiency • Work within an Agile framework to develop and execute against a Product roadmap, ensuring timely and successful product delivery • Create detailed user stories with clear requirements and acceptance criteria to meet end-user needs • Anticipate, mitigate, and manage escalations through to resolution • Provide technical and application support to the internal teams and the managed services team • Generate regular and ad hoc reports to support internal teams • Analyze PIM application and systems interfaces, identify root causes of issues, and recommend process improvements • Lead analyses for Shared Business Services and their partners to enhance goals of their programs. This includes gathering and cleansing data, incorporating and interpreting mathematical analyses, and developing insights from analyses • Partner with leadership on how best to problem solve for an approach, the data sets and methodology required. Synthesize analyses and develop clear communications to Shared Business Services and their business partners • Review and conduct user acceptance testing for deployments associated with PIM application production changes • Analyze IT tickets to determine root causes of issues with PIM and Syndigo applications, and propose process improvements • Review EPX and FTP log details for productivity and accuracy, and analyze interface issues to recommend process improvements • Provide support to internal and external partners • Collaborate with team leadership and specialists to document and implement best practices and standard operating procedures • Work with other functions (e.g., CASIS, PRIME, EDI, MOXe, Creative) to develop joint best practices and reduce system and contract issues • Develop, analyze, and review key performance indicators at individual, team, and department levels • Manage GDSN changes requiring system updates, collaborating with PIM IT support for implementation • Represent US Foods in GS1 product information standards, participating in biweekly and monthly committee meetings • Identify and implement business process improvements and automation opportunities to drive efficiency • Establish and maintain data hierarchy, models, and attributes, ensuring alignment with data governance principles • Communicates decisions for the PIM regarding the hierarchy, data model and attribute usage based on principles of data governance • Provide technical assistance and decision-making support as a Subject Matter Expert (SME) for department tasks and escalations, working closely with PIM Leadership and internal teams such as IT, Category Management, Regulatory and Legal • Partner with the Process Analyst Master Data on internal projects and automation efforts • Lead special projects and support service level agreements to meet departmental key performance indicators • Ensure timely, on-budget, high-quality delivery of services or products • Other duties as assigned by the manager Skills • 5 years of experience in PIM or Master Data required • Experience training, coaching, and mentoring other associates • Proficiency required in Microsoft Excel, Word, and Outlook • Strong Excel skills with data manipulation, ability to utilize filters on large data sets, and create pivot tables and VLOOKUP required • Experience creating SOPs and workflow maps required • Project Management Experience • Bachelor's degree or equivalent experience required • Project Management Experience • Expertise in Product Information Management (PIM) systems and their integration with eCommerce platforms, ERP systems, and content management systems • Understanding of how product information and content tools support e-commerce and omnichannel strategies, including search, SEO, user experience, and digital marketing • Strong understanding of data structures, data quality, and taxonomy management, particularly in the context of product information • Ability to observe, document, and recommend process improvements, and execute those recommendations effectively • Firm understanding of continuous improvement principles and the identification of waste in processes • Ability to lead change, align multiple teams, and influence various levels of the organization without direct authority • Ability to manage and prioritize work delegation to meet critical workstream deadlines and work calmly under pressure • Ability to work effectively in a dynamic, team-oriented environment and interact with a variety of associates (all levels), external customers, and vendor community in a supportive and positive manner • Ability to work with a large volume of data through tools such as MS Access; intermediate skills preferred • Strong attention to detail and flexibility to work within an environment of changing priorities • Strong analytical and problem-solving skills • Demonstrate highly effective verbal and written communication skills with the ability to adapt communication style for an audience • Strong relationship-building skills for interpersonal communication with internal and external customers and vendors • Motivated self-starter who demonstrates a positive attitude and business maturity • May require occasional travel (<5%) • Must be available to work weekends when needed. The ability to work extended or outside of standard business hours Company Overview • US Foods is a foodservice distributor that provides its customers with innovative food offerings and a suite of business solutions. It was founded in 1853, and is headquartered in Rosamond, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.usfoods.com/. Company H1B Sponsorship • US Foods has a track record of offering H1B sponsorships, with 3 in 2025, 5 in 2024, 5 in 2023, 6 in 2022, 6 in 2021, 12 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job