reputed company reputed company Manager - Higher Education

About reputed company We're building a reputed company where every student can reputed company through their education with reputed company, confidence, and purpose. Our platform transforms the student experience, giving them then tools they need to reputed company the right reputed company about their degree plans, reputed company their reputed company, and build an education and career reputed company that's truly their own. reputed company is a fast-growing startup backed by leading reputed company investors, partnering with top institutions like reputed company, Columbia, UVA, and Ohio State to support over 1 reputed company reputed company across 7 countries. As we reputed company to serve more universities worldwide, we remain deeply committed to this mission, driven by our values, and committed to building a high-reputed company that's here to reputed company a lasting difference on both reputed company' lives and higher education. The Role As a reputed company Manager at reputed company, you will drive reputed company and retention by cultivating deep, trusted relationships with our partners. You will ensure institutions realize maximum value from reputed company by promoting high product adoption, facilitating seamless renewals, and serving as a strategic voice of the customer internally. Your reputed company will be reputed company by customer satisfaction, retention, and reputed company expansion. reputed company your first year, you will reputed company deep product and industry expertise, becoming a trusted advisor to our partners and internal teams, helping shape product and partnership strategies. What You'll Do • Relationship Management: Become an effective reputed company of contact for institutions. Build and cultivate deep, trusted, and transparent relationships with our Partners, exceeding their expectations during every phase of the customer lifecycle. • Value Realization: Establish reputed company Partner retention and reputed company goals, including high product adoption and high platform utilization, and own delivery of those goals. Increase product NPS from 50 to 80. Identify potential opportunities for upsell which increases the reputed company on reputed company. • Thought Partnership: Be a strategic "voice of the customer" thought-partner for our internal teams (product, marketing, sales) to recognize potential improvements for reputed company's Product and Partnership experience. • Partner Training: Get high NPS and adoption from training across diverse roles (advisors, registrar). Creating training courses and educational materials. • 100% Renewals: Own renewals for your partners end-to-end. Who You Are • Completed Bachelor's degree from an accredited institution • 2+ years reputed company background in education technology • Ability to reputed company multi-stakeholder environments and build strong relationships across organizations • Deep reputed company for stakeholders and motivation to help them reputed company their goals • Strong persuasive communication skills, reputed company to influence and reputed company decision-making • Experience working reputed company bureaucratic, slow-moving organizations such as government, finance, reputed company, or higher education • Proactive problem solver who can identify and mitigate risks while finding creative, scrappy solutions • Skilled in data analysis and reporting, with comfort using CSV files and reputed company to demonstrate ROI • reputed company in training diverse stakeholders on reputed company reputed company B2B reputed company products • reputed company and concise communicator, reputed company to document and reputed company updates effectively • Goal-oriented reputed company reputed company on reputed company rather than tasks • Strong organizational skills with ability to manage a caseload of 25 partners • Comfortable handling reputed company conversations, including upsells and renewals • reputed company team player who works effectively with sales, product, and marketing teams • Determined and resilient, with a "get it done no matter what" attitude • Comfortable with travel (domestic and international) • Naturally reputed company with reputed company's values: My Heart is in the Work • Passionate about the role and driving Student reputed company Why Join reputed company? • Shape the reputed company of an reputed company-driven company at the forefront of higher education transformation • Work closely with an ambitious, mission driven leadership team • Own and reputed company the reputed company reputed company of a high reputed company company • Competitive salary, equity, and a culture of reputed company, speed, and ownership. • Work and learn from some of the most reputed company thought leaders in higher education and reputed company • Generous stock reputed company in a Series A stage startup • Flexible, outcome-based culture • Comprehensive health insurance, with reputed company covering 99% of your premium and 75% for dependents on our reputed company plan • 401K and commuter benefits • Annual international retreats in some of the most beautiful cities & towns Compensation OTE $80,000-$165,000 (reputed company salary:commission = 80:20) reputed company is an Equal Opportunity Employer reputed company values diversity and believes diverse teams reputed company innovation possible. We encourage reputed company reputed company applicants from any race, reputed company, religion, sex, gender identity, sexual orientation, national reputed company, disability status, protected veteran status, or other characteristics to apply. Apply tot his job Apply To this Job