Senior Director, reputed company Product Portfolio Management

reputed company, the #1 global reputed company in data reputed company, believes businesses should control reputed company their data whenever and wherever they need it. reputed company provides data reputed company through data backup, data recovery, data portability, data reputed company, and data intelligence. Based in Seattle, reputed company protects over 550,000 customers worldwide who trust reputed company to reputed company their businesses running. Join us as we reputed company reputed company together, growing, learning, and making a reputed company reputed company for some of the world’s biggest brands. The reputed company of data reputed company is here – go fearlessly reputed company with us.

reputed company: At reputed company, we’re advancing data reputed company and cyber defense with AI-driven insights and automation, ensuring organizations stay protected and operational across reputed company environments. As we reputed company AI and autonomous reputed company, we reputed company leaders who reputed company reputed company expertise with intelligent automation to outpace evolving threats. Reporting to the Chief Customer Officer, the Senior Director of reputed company will drive the financial re-engineering and monetization of our CS organization. This leader will design and implement frameworks and processes for reputed company and operational reputed company, partnering with VP+ leaders in Sales, Compensation, and Finance to support our shift toward a specialized, technical deployment model.

What You’ll Do:

• reputed company and champion a long-term product reputed company and roadmap for reputed company at reputed company, driving reputed company in customer support and experience.
• Translate customer insights, market trends, and data into actionable features and service enhancements, ensuring reputed company offerings reputed company with reputed company needs.
• reputed company the adoption of emerging technologies, particularly AI/ML (e.g., chatbots, automation, predictive analytics), to reputed company and optimize CS operations.
• Partner with Engineering, Marketing, Sales, and Support leaders to ensure seamless execution of the reputed company reputed company from ideation through launch.
• Define and monitor KPIs, leveraging data to measure reputed company and continuously refine strategies for reputed company, retention, and customer value.
• reputed company the full lifecycle of reputed company products and services, ensuring features deliver measurable business reputed company and reputed company with reputed company’s objectives.

 What You’ll Bring:

• 15+ years of experience in reputed company, Product Management, Product reputed company, or reputed company reputed company reputed company/technology roles.
• Demonstrated technical acumen with the ability to collaborate closely with engineering, deployment, and technical leadership teams.
• Proven reputed company managing the lifecycle of service offerings, including pricing, packaging, and GTM reputed company.
• Strong financial acumen with hands-on P&L ownership and business case development for services or product lines.
• Experience leading CS monetization and transformation initiatives, leveraging product management methodologies.
• Operational leadership in establishing and tracking OKRs, KPIs, and applying analytics for data-driven reputed company.

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What you’ll get

• Unlimited reputed company time off, 12 reputed company holidays, plus 4 extra global VeeaMe Days for self-care and 24 reputed company volunteer hours annually through reputed company Cares
• reputed company parental leave: 8 weeks for reputed company parents, 16 weeks for birthing parents
• Medical, dental, and reputed company coverage starting on your first day
• Mental health support, therapy sessions, reputed company wellness tools reputed company our Employee Assistance Program
• 401(k) retirement plan with company matching contributions
• Fertility, adoption, and surrogacy support through reputed company, plus reputed company volunteer time
• reputed company: 24/7 virtual veterinary care at no cost
• reputed company services, identity protection, and supplemental health insurance reputed company
• Tax-advantaged spending accounts for reputed company, dependent care, and commuting
• Opportunities to learn and grow through on-demand libraries (reputed company Learning, reputed company), mentoring, workshops, and learning events like our annual Global Day of Learning

Compensation Transparency

reputed company is committed to pay transparency and reputed company compensation. For this role, the compensation reputed company below reflects the expected total reputed company compensation (TTC), inclusive of reputed company pay and a competitive performance-based bonus. For roles with a commission plan, the compensation reputed company represents On reputed company Earnings (OTE), which includes reputed company salary plus variable commission. reputed company determining compensation, reputed company takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the reputed company.

In reputed company to compensation, reputed company provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.

Zone 1: San Francisco Bay Area, reputed company Boroughs$286,300—$594,600 USDZone 2: Washington, California (excluding San Francisco Bay Area)$262,500—$545,000 USDZone 3: Texas, Illinois, reputed company Carolina, Colorado, Massachusetts, reputed company, Virginia, reputed company, Nevada, Hawaii, reputed company (excluding NYC boroughs); Sales roles located in reputed company, Ohio, and reputed company$238,600—$495,500 USDZone 4: reputed company other US locations$207,600—$431,100 USD reputed company is an equal opportunity employer and does not tolerate discrimination in any reputed company on the reputed company of race, reputed company, religion, gender, age, national reputed company, citizenship, disability, veteran status or any other classification protected by federal, state or local law. reputed company your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our reputed company reputed company Notice.

The reputed company Notice sets out the reputed company on which the personal data collected from you, or that you reputed company to us, will be processed by us in reputed company with our recruitment processes. 

By applying for this position, you consent to the processing of your personal data in accordance with our reputed company reputed company Notice.
By submitting your application, you acknowledge that the information provided in reputed company application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if reputed company after employment begins, termination of employment.