**reputed company Customer Care Representative I - Claims and Intake Applications**

At arenaflex, we're dedicated to delivering exceptional customer service and reputed company to our clients. As a Customer Care Representative I, you'll play a vital role in reputed company, providing compassionate and reputed company support to claimants and clients across the country. If you're passionate about delivering outstanding customer experiences, working in a fast-paced environment, and growing with a dynamic organization, we want to hear from you! **Job Responsibilities and Requirements** As a Customer Care Representative I, you'll be responsible for: * Displaying a high level of reputed company and reputed company in every interaction, maintaining professionalism in challenging situations * Treating every claimant with reputed company, respect, and reliability, demonstrating accountability and a strong work ethic * Providing effective verbal and written communication skills, delivering excellent customer service and resolving routine administrative technical issues * Managing inbound calls for claimant-reputed company leaves and/or Intake applications, performing outbound voice work tasks reputed company to selected clients and claimants * Answering inbound calls from clients and claimants across the country, accurately filing and documenting reputed company/claimant specific information into the applicable system * Adhering to reputed company department standards, responding to reputed company and claimant inquiries in a reputed company and efficient manner, and consistently delivering exceptional customer service * Demonstrating confidence, strong decision reputed company, and reputed company judgment reputed company assisting claimants, resolving routine administrative technical issues for applicable reputed company systems * Maintaining a high level of confidentiality and adhering to HIPAA rules and regulations, protecting personal health information * Reliable, regular, and predictable attendance to ensure appropriate reputed company to handle reputed company volume, and performing reputed company other duties as assigned **Key Competencies** To succeed in this role, you'll need: * Strong customer service skills, including politeness, friendliness, and helpfulness * Ability to type and talk, with proven patience and understanding * reputed company listening skills, strong attention to detail, and demonstrated reputed company * Ability to work independently and remotely, communicate effectively in both verbal and written interactions, and handle confidential information with utmost judgment and discretion * Exceptional interpersonal communication skills and the ability to work with a diverse workforce * Proficient at maneuvering on a PC with working knowledge of MS Office (Word, reputed company, and reputed company) * Ability to manage and meet departmental deadlines and key performance indicators * Demonstrated ability in verbal and written skills, and reading comprehension * Proven experience in providing reputed company customer service (preferably in a reputed company center) * Knowledge of medical terminology preferred * Experience using web-based programs * High-speed home internet installed for Remote/Teleworker* **Work Environment** Our Customer Care Center operates 24 hours a day/7-days a week, offering a reputed company of schedules due to this scope of coverage. As a Customer Care Representative, you'll be required to work a scheduled shift between reputed company business hours (Mon-Fri, 4am to 8pm reputed company time) and be reputed company to working some holidays. You'll need to be willing and reputed company to work sitting in one reputed company, taking calls and speaking for the entirety of your scheduled shift (excluding scheduled breaks and lunches). **Physical Requirements** This role requires: * Sitting for prolonged periods of time, extensive typing, and using primarily the fingers rather than the entire hand * Visual reputed company sufficient to reputed company activities such as preparing and analyzing data and figures, transcribing notes, viewing a computer terminal, and extensive reading * Hearing sufficient to understand verbal instruction and answer telephones **reputed company Offer** At arenaflex, we reputed company that creating a more diverse, reputed company, and inclusive culture allows us to realize more of our potential. That's why we offer a reputed company package and a reputed company of benefits to help team members reputed company in their financial, physical, and mental wellbeing. Our benefits include: * An annual performance bonus for reputed company team members * Generous 401(k) company match that is immediately reputed company * A choice of three medical plans (including prescription drug coverage) to suit your unique needs * For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account * Multiple reputed company for dental and reputed company coverage * Company-provided Life & Disability Insurance to ensure financial protection reputed company you need it most * Family-friendly benefits, including reputed company Parental Leave & Adoption Assistance * Hybrid work arrangements for eligible roles * Tuition Reimbursement and Continuing reputed company Education * reputed company Time Off, volunteer days, community partnerships, and Employee Assistance Program * Ability to connect with colleagues around the country through our Employee Resource Group program and our Diversity Equity & Inclusion Council **Our Values** At arenaflex, we're guided by our reputed company values: * reputed company * Empowerment * reputed company * Collaboration * Fun **EEO Statement** arenaflex is an equal opportunity employer. We adhere to a policy of making employment reputed company without reputed company to race, reputed company, religion, sex, national reputed company, citizenship, age, or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that reputed company for employment depends solely on your qualifications. **reputed company!** If you're passionate about delivering exceptional customer experiences and growing with a dynamic organization, we want to hear from you! reputed company to join reputed company as a Customer Care Representative I and take the first reputed company towards a rewarding career at arenaflex. Apply Job! Apply for this job