**Experienced Data Entry Specialist - Health Insurance - Temporary to Permanent Remote Opportunity**

At arenaflex, we are committed to providing exceptional customer service and support to our clients in the health insurance industry. As a temporary to permanent remote data entry specialist, you will play a vital role in our team, ensuring that customer inquiries are responded to promptly, accurately, and objectively. If you possess excellent communication skills, a strong analytical mindset, and a passion for delivering top-notch customer service, we encourage you to apply for this exciting opportunity. **About arenaflex** arenaflex is a leading provider of innovative solutions in the health insurance industry. Our team of dedicated professionals is committed to delivering exceptional service, support, and expertise to our clients. We are passionate about making a positive impact on people's lives and strive to create a work environment that is collaborative, inclusive, and rewarding. **Job Summary** As a data entry specialist, you will be responsible for researching and responding to telephone and written inquiries from customers in a prompt, accurate, and objective manner. You will work closely with our team to ensure that customer needs are met, and that our clients receive the highest level of service and support. **Key Responsibilities** * Respond to customer inquiries via telephone and written correspondence in a prompt, accurate, and objective manner * Research and resolve customer issues in a timely and professional manner * Enter data accurately and efficiently into our systems * Maintain accurate and up-to-date records of customer interactions * Collaborate with our team to ensure that customer needs are met and that our clients receive the highest level of service and support * Participate in ongoing training and professional development to stay up-to-date on industry trends and best practices **Essential Qualifications** * High School Diploma or GED * 1 year of customer service experience in a health care or health insurance environment * Experience evaluating customer situations, making decisions, and responding quickly to questions * Data entry and/or typing experience * Interpersonal, analytical, organizational, and independent decision-making skills * Clear and concise verbal and written communication skills **Preferred Qualifications** * 1 year of customer service experience * 6 months of data entry experience in an office environment * Experience working with various lines of business, such as CDHP, Medicare, Wellness, and Disease Management * Knowledge of medical terminology and anatomy **Skills and Competencies** * Excellent communication and interpersonal skills * Strong analytical and problem-solving skills * Ability to work independently and as part of a team * Proficiency in Microsoft Office, particularly Outlook * Ability to learn and adapt to new systems and processes quickly * Strong attention to detail and accuracy * Ability to work in a fast-paced environment and meet deadlines **Career Growth Opportunities and Learning Benefits** At arenaflex, we are committed to the growth and development of our employees. We offer a range of training and professional development opportunities to help you advance your career and achieve your goals. Some of the benefits of working with us include: * Ongoing training and professional development opportunities * Opportunities for career advancement and growth * Collaborative and inclusive work environment * Recognition and rewards for outstanding performance * Comprehensive benefits package, including health insurance, retirement savings, and paid time off **Work Environment and Company Culture** arenaflex is a remote-friendly company, and this role will be based at home after an initial 8-week training period. During this time, you will work from our office, where you will receive comprehensive training and support from our team. Once you have completed your training, you will be able to work from home, but you will be required to maintain a high level of productivity and quality standards. Our company culture is built on the principles of collaboration, inclusivity, and respect. We value diversity and strive to create a work environment that is welcoming and supportive of all employees. We offer a range of benefits and perks, including: * Comprehensive benefits package, including health insurance, retirement savings, and paid time off * Flexible work arrangements, including remote work options * Recognition and rewards for outstanding performance * Opportunities for career advancement and growth * Collaborative and inclusive work environment **Compensation and Perks** * Competitive salary of $15.00 per hour * Comprehensive benefits package, including health insurance, retirement savings, and paid time off * Flexible work arrangements, including remote work options * Recognition and rewards for outstanding performance * Opportunities for career advancement and growth **How to Apply** If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive and respectful of all employees, and we strive to provide opportunities for career advancement and growth to all employees, regardless of their background or experience. Apply for this job