WFH Client Support Policy Advisor
About the position
AO Globe Life is actively hiring qualified candidates to support veterans and their families in understanding and accessing supplemental benefits. This is a mission-first, remote career opportunity that combines flexibility, financial growth, and purpose. All client appointments are pre-scheduled and requested —you’ll never be cold calling or prospecting.
Responsibilities
• Conduct scheduled virtual consultations via Zoom with veterans and their families
• Explain supplemental life, accident, and health benefit options clearly and compassionately
• Guide clients through enrollment and post-enrollment support
• Maintain accurate, compliant digital records and follow-up communications
• Participate in weekly training sessions, team development calls, and leadership workshops
Requirements
• Must be authorized to work in the U.S.
• Reliable internet connection
• Windows-based laptop or PC with a functioning webcam
Nice-to-haves
• Experience in benefits advising, client service, or consultative sales
• Strong virtual communication and rapport-building skills
• Mission-driven, organized, and coachable
• Proficiency with Zoom, CRM platforms, and digital documentation
• Personal connection to or passion for serving the veteran community
Benefits
• 100% remote work environment (U.S. only)
• Flexible scheduling
• Pre-qualified, warm leads provided—no cold outreach
• Weekly pay (commission-based)
• Vested renewals for long-term income growth
• Full licensing support and training
• Monthly and quarterly performance bonuses
• Equity opportunity for qualifying team members
• Clear promotion paths and leadership development
• Veteran-supportive team environment with consistent mentorship
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