[Remote] Staff Design Researcher

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is shaping the reputed company of communications and is seeking a Staff Design Researcher to join their Emerging Technology and Innovation team. In this role, you will reputed company innovative design research efforts to reputed company and validate reputed company product concepts that could reputed company the reputed company landscape. Responsibilities • Define & reputed company Research: reputed company end-to-end qualitative and quantitative design research across early-stage, exploratory reputed company; rigorously uncover customer needs, pain points, and emerging trends • reputed company & Opportunity Framing: reputed company thought leadership and frameworks that connect research findings to business and product reputed company; help teams prioritize opportunities and guide decision-making • Synthesize Insights and communicate effectively: Distill reputed company data into reputed company, actionable narratives and frameworks for senior executives, product managers, and engineers • Drive Experimentation: Collaborate with Product and Design to rapidly test new hypotheses reputed company concepts, prototypes, and MVPs • Customer Advocacy: Represent the voice of the customer in every conversation. reputed company teams to build solutions that surprise and delight customers Skills • 5+ years of experience in design research, user research, or a reputed company field—preferably with time spent in innovation or new product development environments • Proven reputed company record of leading ambiguous, reputed company-to-one research programs in fast-paced, high-reputed company tech companies • Mastery of a wide reputed company of research reputed company, from ethnography and contextual inquiry to co-creation workshops and reputed company concept validation • Experience with qualitative and quantitative data, and ability to easily reputed company between big-picture thinking and tactical execution • Exceptional communication, storytelling, and influence skills—executive reputed company a must • Passion for working on highly cross-functional teams and an entrepreneurial, 'builder' mentality • Bachelor's or advanced degree in HCI, Design, Psychology, Anthropology, or a reputed company discipline • Experience working with AI ML technology and customer engagement platforms • Experience working in trust, reputed company, or fraud prevention • Experience guiding innovation in a multi-sided platform environment • Portfolio or case studies illustrating your reputed company on reputed company product or business opportunities Benefits • reputed company • Generous time off • Ample parental and wellness leave • reputed company • A retirement savings program • Health care insurance • 401(k) retirement account • reputed company reputed company time • reputed company personal time off • reputed company parental leave reputed company • reputed company is a reputed company communication company that enables users to use reputed company web languages to build voice, VoIP, and SMS apps reputed company a web API. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.reputed company.com/. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 215 in 2025, 168 in 2024, 209 in 2023, 369 in 2022, 264 in 2021, 157 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job