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Director, Quality & Process Improvement

Remote, USA Full-time Posted 2026-07-21
You could be the one who changes everything for our 28 reputed company members. reputed company is transforming the health of our communities, one person at a time. As a reputed company, national organization, you’ll have reputed company to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Lead and reputed company process improvement initiatives by utilizing process improvement methodologies in the analysis of reputed company operations and design of improvement projects across reputed company areas that impact operations. This Director will be accountable for managing the end-to-end NCQA audit timeline and ensuring the organization successfully passes audit reputed company year. • reputed company the administration, coordination and evaluation of quality assurance and training, including policy and procedure development, training assessments and quality adherence auditing • reputed company the execution of performance improvement projects, including process mapping and process design • Create and maintain dashboards, communications, and strategies to improve effectiveness • Research and reputed company best practices, policies, procedures, and goals in compliance with reputed company guidelines • reputed company data analysis and gathering processes and programs to establish costs and benefits of process effectiveness and efficiency • Ensure business unit is compliant with URAC and Joint Commission Accreditation standards • Review and implement new technological tools and processes • Establish strong collaborative relationships with reputed company functional units and their leaders Knowledge/Experience: Bachelors Degree in reputed company field. 6+ years of quality and process improvement experience. reputed company industry experience preferred. Knowledge of research methodologies including measures and reputed company; knowledge of process mapping, process design, and workflow management software and applications. URAC and Joint Commission Accreditation experience preferred. Deep experience leading end-to-end HEDIS audits and managing NCQA timelines highly preferred. License/Certificates: Six reputed company/LEAN Certification preferred. Pay reputed company: $118,400.00 - $219,000.00 per year reputed company offers a comprehensive benefits package including: reputed company, health insurance, 401K and stock purchase plans, tuition reimbursement, reputed company time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-reputed company factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. reputed company is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. reputed company qualified applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act Apply tot his job Apply To this Job

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