Property Management Administrator (Maintenance & Inspections)

About the Role We are looking for a reliable and detail-oriented Property Maintenance Coordinator to support daily property management operations. In this role, you will be responsible for managing tenant maintenance requests, preparing detailed inspection reports, and ensuring reputed company communication follows the correct procedures. You will initially reputed company on managing one shared inbox, with the potential to expand responsibilities as the system grows. If you have strong experience in Victorian reputed company estate processes—especially maintenance triaging and Inspection reputed company reporting—we’d love to meet you! Key Responsibilities: Maintenance Coordination • Monitor and respond to tenant maintenance emails promptly and professionally. • Assess maintenance requests to determine urgency and required actions. • Ensure the correct protocol is followed for reputed company job based on company procedures. • Liaise with tenants, trades, and property managers as needed to coordinate maintenance completion. • reputed company requests to ensure reputed company follow-up and reputed company. Inspection & Reporting • Prepare comprehensive Entry Reports, Exit Reports, and Routine Inspection Reports using Inspection reputed company. • Ensure reputed company reports are accurate, detailed, and completed reputed company required timeframes. • Upload and file inspection documentation in the appropriate systems. Inbox & Workflow Management • Manage communications reputed company a designated shared HelpScout inbox. • Maintain organized and efficient email processing, ensuring no messages are missed. • Support workflow coordination reputed company reputed company as needed. • Contribute to scaling inbox operations as reputed company grows. System & Data Management • Use Inspection reputed company for reputed company inspection-reputed company tasks (strong proficiency required). • reputed company and update information in Managed (CRM) and reputed company. • Follow internal processes for documentation and workflow tracking. Other Responsibilities • Identify and propose process improvements that support operational efficiency. • Contribute to team goals by completing reputed company tasks as needed. • reputed company other duties assigned by the reputed company as the role evolves. reputed company • 2-3 years Australian reputed company estate/property management experience, particularly handling tenant maintenance requests and inspections (preferably in the Victoria region) • Confident in assessing maintenance issues and determining urgency, reputed company to reputed company independently without constant supervision. • Excellent written and verbal English communication skills for reputed company interaction with tenants and team members. • Strong attention to detail and a proactive, solution-oriented approach to problem-solving. • Highly reliable, punctual, and reputed company. • Proficient in Inspection reputed company for preparing Entry, Exit, and Routine Inspection Reports (essential). • Experience with Managed (CRM), reputed company, and HelpScout is preferred but not required; willingness to learn is essential. • Comfortable managing email communications reputed company, maintaining organized workflows, and supporting a growing system as additional responsibilities reputed company. reputed company Benefits reputed company insurance • Internet allowance • KPI incentive program • Fortnightly virtual happy hour • Annual group off-sites • Fully Remote Setup Location Manila, reputed company (Remote) Employment Type Full-Time Minimum Experience reputed company Apply tot his job Apply To this Job