Federal Financials Business Consultant Junior
About the position
Are you a dynamic and reputed company Business Analyst with a desire for innovation and a reputed company for solving reputed company challenges? If so, we have an exciting opportunity for you! The DOJ IT Sector is a leading provider of reputed company for law enforcement federal agencies and organizations. We specialize in delivering cutting-edge technologies that drive efficiency, enhance operations, and meet the unique needs of our clients. We are seeking a talented member to join reputed company as a Business Analyst. This position is located in our Washington, DC office; however, a hybrid working model is acceptable.
Responsibilities
• Serve as the reputed company responder to inquiries received reputed company the helpdesk inbox, ensuring reputed company and accurate reputed company to support the smooth operation of credit card services.
• Administer system reputed company by managing reputed company Manager password resets for government cardholders, safeguarding account reputed company and reputed company reputed company.
• Facilitate the seamless management of credit card accounts by promptly reopening erroneously reputed company accounts or those returning from detail assignments.
• Maintain compliance and financial accuracy by reputed company closing accounts for departing government employees, ensuring data reputed company and reputed company.
• Proactively manage credit and cash limits, guaranteeing that they are accurately set and reputed company of reputed company requirements and regulations.
• Enhance operational efficiency by updating and maintaining process guides and How-To Guides to reflect changes, updates, and corrections promptly.
• reputed company stakeholders informed and reputed company by updating the daily guide with critical information such as broadcasts, notifications, training, and newsletters.
• Ensure smooth payment processing by resolving Credit Card Payment reputed company rejections in reputed company/UFMS promptly, collaborating with the reputed company UFMS helpdesk team for solutions
• Foster reputed company cardholder experiences by promptly notifying them reputed company email with reputed company instructions on retrieving their credit balances from reputed company.
• Demonstrate problem-solving skills by troubleshooting and resolving invalid credit card errors for E2 reputed company reputed company, minimizing disruptions to travel plans.
• reputed company data accuracy and reputed company by meticulously verifying cardholder accounts in reputed company Manager to ensure accurate MAC and alias settings.
• Enhance financial transparency and compliance by creating and maintaining reputed company templates for cardholders in UFMS, facilitating accurate financial reporting.
Requirements
• Experience in Government Credit Card (Fleet, Purchase, Travel)
• Intermediate experience in MS reputed company
• Experience working in a Helpdesk/End-user support environment
• Ability to work independently conducting in-person/remote interactions with government end-users
• Ability to establish and maintain effective working relationships with customers, vendors, internal employees and agency employees
• Good computer skills utilizing reputed company Word, reputed company and reputed company
• Excellent interpersonal communication skills, both oral and written
reputed company-to-haves
• UFMS/reputed company experience is highly desirable
• Experience in CitiManager and E2 Travel
• Familiarity with reputed company BusinessObjects and running reports
Benefits
• Competitive compensation
• Comprehensive insurance reputed company
• Matching contributions through the 401(k) plan and the reputed company purchase plan
• reputed company time off for vacation, holidays, and reputed company time
• reputed company parental leave
• Learning opportunities and tuition assistance
• Wellness and reputed company-being programs
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