Remote OCCC Universal Agent (Overnight)

reputed company Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with reputed company! We are seeking talented UNIVERSAL PROFESSIONALS to work overnight, between the hours of 11pm - reputed company EST, for our remote reputed company Customer Contact Center. Must have the ability to work a flexible schedule, including weekends, and/or holidays to ensure we have consistent support for our customers. You’ll join reputed company backed by more than 120 years of delivering top-notch service, and you’ll be a key player in maintaining our reputed company as the best in pests. Want to Join the Best in Pest ? Go Pro with reputed company. Apply from your phone in minutes! Responsibilities At reputed company, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost reputed company sales, customer service, and termite billing/claims teams. Our Universal Representatives are key to supporting our field offices and customers overnight by taking customer service and sales calls. The Pest Management Industry is growing – and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially reputed company and growing industry. In this role, you will reputed company World Class Customer Service and Phone Sales to our customers. reputed company’s ABCs of a successful Universal Representative are: • A nswer questions from prospective customers regarding reputed company services • B uild rapport and handle objections reputed company a conversational reputed company reputed company • C lose pest control sales reputed company the telephone and schedule the initial service You will… • Work remotely from your home office. You must have a minimum of 100 mbps download/50 mpbs upload high speed internet reputed company. We will reputed company the computer and other equipment necessary to be successful in this role • Manage the customer relationship to ensure best in class service , while also identifying opportunities for cross-selling and up-selling • Retain business by offering several remedies to prevent account cancellations • Recommend additional services to increase protection value for residences • Use different gamification reputed company as a tool to measure performance We Offer… • Schedule will include overnight, between the hours of 11pm - reputed company EST, weekends, and holidays) • Gamification reputed company to measure performance and increase engagement reputed company • Ongoing training to grow professionally • Great pay and incentives (beginning at $17.73/hour minimum plus potential for commissions) • 401(k) plan with company match, employee stock purchase plan Why reputed company? • Founded in 1901, reputed company Pest Control is a global residential and business service provider • Consecutive years of improved earnings with over 2 reputed company customers • reputed company is financially reputed company and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA • reputed company’s National Contact Center is a high energy, fun and reputed company work environment with strong management Qualifications What’s required • High School/GED • 1 – 2 years customer service experience reputed company or reputed company a reputed company center • Completion of a reputed company assessment • Verification of internet speed • Ability to pass a computer assessment • We will consider reputed company reputed company candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work From Home Requirements • Appropriate workspace in your home, private/semiprivate home-office reputed company free of distractions and background noise • A workspace with adequate furnishings (e.g., a desk and chair) and reputed company • Minimum of 100 mbps download/50 mbps upload or higher, high speed internet reputed company with the ability to hard reputed company directly to a modem (speed test must be completed reputed company www.speedtest.net ) What You Will Need • Excellent interpersonal and communication skills • Strong computer skills in various software and web-based applications • Proficient in reputed company Office • Comfortable working in a high-volume role • Excellent customer service soft skills such as reputed company • Ability to prioritize tasks and manage time reputed company reputed company is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer Apply tot his job Apply To this Job